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REPRESENTATIVE, HUMAN RESOURCES SERVICE

Beaver Center, United States

** Applications will be received until September 23, 2025 . If the position is not filled by then, we may consider applications submitted after the deadline. Interested applicants must apply online by visiting the Denver Public Schools job board at careers.dpsk12.org . **

About this job:

Supports Employee Services, an internal human resources team, providing first tier operational and administrative support to employees and the public regarding District Human Resources. Handles a high volume of inquiries in a timely manner, providing excellent customer service.

What DPS Offers You:

A Culture that values Equity, Accountability, Integrity, Collaboration and Fun with a shared vision that Every Learner Thrives.
Salary Range : $48,896 - $58,676
In addition to competitive compensation, DPS has other Total Reward offerings such as; time off, health and wellness benefits, and PERA Retirement. For more information visit our New Employee Resources page.

What You'll Do:

Provides first tier information about Benefits, Staffing, Compensation, Training, Career Development, Performance Evaluations, Employee Self Service Systems, Guest Teachers, Employee/Labor Relations, Employee events, etc.; handles a high volume of calls and email inquiries, escalating as needed and forwarding to appropriate resources within the department.
Assists employees with questions and various Human Resources (HR) form and application processing, such as benefit plan enrollment/change documents.
Troubleshoots and resolves system issues for the online application system, employee self service portal, and HR website.
Maintains logs and complete reporting requirements in an accurate timely manner.
Supports HR communication and change initiatives that go out to all employees from Human Resources (i.e. open enrollment, incentive payments, staff reductions, etc.).
Maintains current on all aspects of HR policy, benefits, information or events, including eligibility, policy, procedures, benefits, vendor contact information, costs, etc..
Provides support for records management, I9 compliance tracking and related human resources duties, as assigned.

What You’ll Need:

High School Diploma/GED is required.
Bachelor's Degree is preferred.
One to three (1-3) years of customer service experience or one (1) or more years of HR onboarding or HR technician/analyst/generalist experience.
Previous experience working in a high volume recruitment or staffing environment or in an inbound Call Center strongly preferred.
Effective time management and organizational skills.
Effective verbal and written communication skills.
Strong attention to detail.
Effectively handles multiple demands and competing deadlines.
The ability to take responsibility for one’s own performance.
Works collaboratively with others on a team.
Proficiency in collaborative software such Google Suite (Docs, Sheets, Slides).
Ability to work in a fast-paced environment and handle a high volume of calls and email.
Experience with data entry and HRIS software is strongly preferred.
Bilingual Spanish/English preferred.

Lead for racial and educational excellence and work to dismantle systems of oppression and inequity in our community, along with believing in and supporting all students so they feel seen and heard with access to high quality education.
Live and work with a permanent home address in Colorado while working with us.
Have the ability with or without accommodations to meet the physical demands of the position.

Denver Public Schools is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

Students First. Integrity. Equity. Collaboration. Accountability. Fun

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