Qureos

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Representative - Inside Sales

JOB_REQUIREMENTS

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Salary

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Responsibilities:

  • Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
  • Increases orders by suggesting related items, explaining features, and checks customer s buying history.
  • Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
  • Identifies ways for continuous improvement of processes.
  • Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
  • Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer s promised delivery date.
  • Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
  • Reports industry trends, competitive pricing and customer feedback to management.

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