RESEARCH ANALYST - DOPL

State of Idaho Opportunity

Research Analyst

Applications will be accepted through 11:59 PM MST on the posting end date.

This position is based in Boise, Idaho. The selected applicant will report to the Chinden Campus office.

About the Agency :

The Idaho Division of Occupational and Professional Licenses (DOPL) provides consumer protection and public safety by regulating more than 250,000 licensees across 44 Boards and Commissions. Our Analytics team supports this mission by transforming data into actionable insights that inform decisions, improve efficiency, and strengthen public trust.

To learn more about the Agency, please visit our website at: dopl.idaho.gov

About the Position :

We’re looking for an entry-level Research Analyst to join our analytics team at the Division of Occupational and Professional Licenses. Our work supports all areas of the Division — from Licensing and Investigations to Customer Experience, Finance, and other operational areas— by transforming raw data into clear, actionable insights.

In this role, you’ll create reports and dashboards, run SQL queries to answer ad hoc questions, and help deliver written analyses on key topics like licensing activity, fees, and customer interactions. Day to day, you’ll prepare and validate data, build recurring reports that help teams operate efficiently, and contribute to dashboard or research projects that present insights in interactive, meaningful ways.

You’ll collaborate with senior staff to understand business needs, explore data with curiosity, and uncover the story behind the numbers. Success in this role comes from being proactive, detail-oriented, and eager to learn—balancing precision in analysis with an openness to solving new and unfamiliar problems.

Example of Duties:

Research Development

• Collects, prepares, and validates data using established procedures and tools
• Develops and maintains basic data collection or tracking tools as needed
• Identifies and corrects data quality issues using established methods
• Assists in improving data processes and reporting workflows

Data Analysis & Reporting

• Compiles and edits data for recurring reports that support licensing, investigations, and other programs
• Performs preliminary analysis using a variety of analytical tools and methods, applying basic statistical and data concepts as appropriate
• Writes SQL queries to respond to ad hoc data requests and information needs
• Develops and updates dashboards or visualizations to present findings
• Drafts written summaries or findings for management and program staff

Minimum Qualifications

Good knowledge of:

• Research methods and Principles of statistics

Experience:

• Writing analytical (research) reports or materials and using statistical software or spreadsheet software to perform statistical analysis

Preferred Qualifications

• Experience using Outlook, Word, Excel, and PowerPoint
• Experience using Tableau, SQL, and Python
• Considerable experience using statistical software to perform statistical analysis, gained by:

At least two (2) years of professional work experience performing statistical analysis, interpreting and communicating results; OR

A relevant degree focused on compiling and analyzing data and drawing conclusions.

BEST RETIREMENT AVAILABLE IN THE NATION!
We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit.

EXCELLENT BENEFITS!

• Generous vacation and sick leave accrual beginning as soon as you start
• 11 paid holidays per year
• Excellent medical, dental and vision insurance - employee only coverage for PPO $70/month for medical and vision & $12.00/month for dental
• Paid parental leave
• Multiple savings plans, optional 401K, and optional 457
• Basic life insurance for employee and family
• Wellness programs
• Ongoing training opportunities
• An opportunity for student loan forgiveness & Tuition Reimbursement
• And more!

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.