Research Analyst OC & OE

Job Title: Online Exam Candidate (Bachelor’s / Master’s / PhD)Responsibilities:

• Appear in scheduled online examinations as per the academic calendar.
• Prepare thoroughly according to syllabus, research area, or thesis scope.
• Follow institutional policies on exam integrity, plagiarism, and conduct.
• Manage time effectively during written, oral, or research-based online exams.
• Submit assignments, projects, or dissertations within deadlines.
• Maintain discipline, confidentiality, and fairness throughout the process.
• Resolve customer queries and escalate issues when necessary.
• Stay updated with academic writing standards, referencing styles, and seasonal demands (dissertations, term papers, etc.).

Requirements:

• Bachelor’s degree in Marketing, English, Business, Master’s, or PhD program.
• Strong communication and negotiation skills.
• Experience in academic writing or knowledge of the academic writing industry is a plus.
• Proven track record in sales or client handling roles.
• Ability to work under pressure and meet deadlines.
• Proficient in MS Office, email, and CRM tools.
• Must be detail-oriented and client-focused.
• Resolve customer queries and escalate issues when necessary.
• Stay updated with academic writing standards, referencing styles, and seasonal demands (dissertations, term papers, etc.).
• Knowledge of subject curriculum, research methodologies, and academic standards.
• Strong self-motivation, time management, and independent study skills.
• Ability to use online platforms (LMS, Zoom, Google Classroom, Proctoring tools).

Job Type: Full-time

Work Location: In person