Research Associate - Massasoit Community College

Location: Brockton, MA Category: Professional Posted On: Wed Sep 24 2025 Job Description:

The Office of Institutional Research at Massasoit Community College advances student success and institutional effectiveness through high-quality data, analysis, and reporting. Guided by the College's mission and strategic plan, IR delivers timely, reliable, and actionable insights that support planning, strengthen programs and services, and foster a culture of continuous improvement.

The Research Associate plays a central role in strengthening compliance reporting, data integrity, and automation of institutional processes. This position supports the development and maintenance of Standard Operating Procedures, enhances efficiency through systems improvements, and advances data literacy across the college. A particular emphasis is placed on supporting grant-funded reporting and initiatives, ensuring compliance, and building sustainable processes that improve access to accurate information. The Research Associate will also support academic program review and functional area review by providing data analytics, reporting, and labor market insights that inform decision-making and continuous improvement.

Responsibilities and Duties

• Support the development, maintenance, and improvement of processes and systems that ensure accurate, timely compliance reporting to state, federal, and accrediting bodies.
• Advance automation in data workflows, reporting, and analytics to improve efficiency and reduce manual processes.
• Conduct data analyses on enrollment, retention, completion, and other key performance metrics, with special attention to grant-funded projects and reporting requirements.
• Contribute to survey design, administration, analysis, and reporting for institutional planning and grant-related initiatives.
• Develop, document, and maintain Standard Operating Procedures to strengthen consistency, efficiency, and transparency in IR processes.
• Provide data analytics and reporting in support of academic program review and functional area review, including preparation of datasets, trend analyses, and labor market information.
• Ensure data integrity by auditing, validating, and reconciling data from institutional systems (e.g., Banner, Argos, Tableau) and external sources.
• Promote data literacy by helping faculty, staff, and administrators understand, interpret, and use data effectively in decision-making.
• Collaborate with Information Technology, Academic Affairs, Student Services, Grants, and other college partners to align reporting processes and ensure data-driven support for institutional goals.
• Perform related duties as assigned.

Job Requirements:

• Master's degree in a related field.
• Experience in higher education, research, assessment, or grants management.
• Familiarity with Ellucian Banner, Argos, or comparable higher education information systems.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks and deadlines.

Preferred:

• Experience with compliance-related reporting to HEIRS and/or IPEDS.
• Demonstrated ability to advance process improvements and/or automation.
• Experience using Microsoft Excel and statistical software (SPSS or equivalent).

Additional Information:

Position Status: Non-Unit Professional, full-time state funded with benefits

Hours: 37.5 per week

Salary: $64,000 - $80,000 annually. Commensurate with education and experience.

Worksite: Assignments will include all Massasoit sites and additional locations as necessary.

Deadline to Apply: