Reservations Officer (Holiday Homes)

About Us:
At HAVN, we turn beautiful properties into unforgettable guest experiences. As one of Dubai’s growing holiday home operators, we’re passionate about hospitality, professionalism, and creating that "wow" moment for every guest.

We’re Hiring: Reservations Officer (Holiday Homes)

Are you a people person who knows the ins and outs of the holiday homes industry? Do you love delivering top-notch service and solving problems on the fly? If yes, we want you on our team!

What You'll Do:

• Welcome guests during check-in and assist with check-out
• Handle guest inquiries and resolve issues efficiently
• Coordinate with housekeeping, maintenance, and back-office teams
• Conduct property inspections before and after stays
• Assist with upselling services and experiences
• Ensure guests have a smooth and memorable stay

Requirements:

• Minimum 1 year of experience as a Reservations Officer in holiday homes (required)
• Familiarity with Property Management Systems (PMS) such as Hostaway, Guesty, etc. (required)
• UAE Driving License (required)
• Having your own car is a plus
• Excellent communication and interpersonal skills
• Willingness to work flexible hours (weekends/evenings if required)
• Strong knowledge of Dubai neighborhoods is a bonus!

Why Join HAVN?

• Dynamic, supportive team environment
• Opportunity to grow with a rising brand in Dubai’s short-term rental space
• Be part of a company that values people and hospitality

Apply now by sending your updated CV to connect (at) havn (dot) ae and let us know why you're the right fit for HAVN!

Job Type: Full-time

Pay: AED5,000.00 - AED6,000.00 per month

Experience:

• Holiday Homes: 1 year (Required)