Residences Housekeeping Manager

Key Responsibilities

• Oversee all housekeeping and laundry operations to maintain luxury standards across residences and public areas
• Ensure all facilities and services meet Six Senses brand expectations and sustainability principles
• Supervise, train, and motivate the housekeeping team to deliver exceptional service and operational consistency
• Collaborate with Front Office, Guest Services, and F&B to meet resident and guest needs efficiently
• Implement and enforce departmental policies, procedures, and best practices to maintain operational excellence
• Monitor inventory, control costs, and manage department budgets effectively
• Conduct regular inspections of rooms, public areas, and back-of-house spaces to ensure impeccable cleanliness and presentation
• Manage laundry operations, ensuring timely and quality service for guest and staff linen requirements
• Coordinate with maintenance and safety teams to uphold property condition and guest safety standards
• Prepare and analyze reports on performance, productivity, and service quality to identify improvement opportunities