Resident Liaison officer

AtkinsRéalis is looking for a Resident Liaison Officer, in Doha, Qatar.

About AtkinsRéalis

Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at www.atkinsrealis.com or follow us on LinkedIn.

Learn more about our career opportunities at: https://careers.atkinsrealis.com

Resident Liaison Officer

Resident Liaison Officer (RLO) will assist in delivering a highly professional service focusing on liaison with tenants and contractors, and to ensure smooth delivery of compliance services across the property portfolio. Liaison Officer is also responsible for acting as the company`s representation in dealing with enquiries and issues relating to the various types of work of our in-house operational teams and/or external contractors.

DUTIES & RESPONSIBILITIES

Tenant Services Management

• Serves as the main contact for property handovers, tenant inductions, and move-outs.

• Coordinates with tenants during ongoing work and ensures timely communication.

• Assists tenants with utility registration and deregistration processes and maintains accurate records.

• Keeps site teams informed of tenant needs, safety concerns, and updates.

• Resolve tenant issues promptly, following company procedures.

• Prepares memos, correspondence, and maintains system records.

• Collaborates with department managers to ensure consistent service delivery.

• Manages tenant complaints and maintains the on-site database.

• Attend site meetings as required.

General Administration

• Prepares billing details, handover documents, and quotations for additional work.

• Supports financial tracking and reporting for projects.

• Maintains audit trails for invoices, timesheets, and material orders.

• Handles general office tasks including documentation, meeting minutes, and subcontractor coordination.

• Ensures compliance with internal processes and local labor regulations.

Experience: Minimum 3 years’ experience in a similar role.

Job Knowledge & Skills

• Experience covering both administrative and financial aspects.

• Demonstrates the highest ethical standards when dealing with customers, suppliers and employees.

• Confidence and commitment to providing a high quality, professional service.

• Ability to collate, interpret and communicate key issues from relevant business data.

• Excellent written and verbal communication. Ability to prioritize tasks.

• Adaptable and flexible approach to work required.

• Uses initiative to resolve unexpected situations and requirements.

• Excellent time management and organizational skills.

• Ability to remain calm under pressure.

Why choose AtkinsRéalis?

• Tax-free salary.

• Comprehensive life insurance coverage.

• Premium medical insurance coverage for you.

• Generous annual leave balance.

• Remote work opportunities outside of country.

• Flexible/hybrid work solutions.

• Company gratuity scheme.

• Discretionary bonus program.

• Annual flight contribution.

• Relocation assistance.

• Transportation & housing allowances: Available for remote work locations.

• Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, as well as personal health, fitness, and nutrition consulting.

Your difference makes a difference. We care for our people and are committed to creating an inclusive working environment where you can thrive and build a future you want to be a part of.

AtkinsRéalis is committed to eliminating discrimination and encouraging diversity amongst our workforces. We aim to provide quality and fairness for all job applicants and employees and not to discriminate on grounds of gender, marital status, age, race, ethnic origin, religious conviction, or disablement. We oppose all forms of unlawful treatment and discrimination.

Our aim is for the company to be representative of all sections of society and that each employee feels respected and able to give their best. We are Scommitted to a policy of treating all our employees and job applications equally.

We pursue this commitment by:

• Having clear and concise procedures and guidelines for both line managers and employees to ensure policies are fully understood and implemented.

• Complying with the relevant employment legislation and codes of practice.

• Ensuring that all existing employees, potential employees, colleagues, and customers are treated equally and with respect.