Residential Manager

Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people.

CHC’s doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff.

We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone.

As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old.

Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package.

POSITION SUMMARY: To manage, coordinate, supervise, and train a team of paraprofessional counselors to ensure the delivery of services to youth in the Safe Haven in accordance with the Covenant House Mission and Covenant House California Policies and Procedures. This position functions as supervisor of either the Safe Haven Day, Evening or Overnight shift. This position is required to adhere to all agency policies/procedures and practices and ensures staff he/she supervises does the same.

ESSENTIAL FUNCTIONS: (Duties and functions performed based on the shift assigned)

Staff/Team/Program

Milieu/Youth

JOB REQUIREMENTS:

EDUCATION: Bachelor’s Degree in Human Services or related field experience required.

EXPERIENCE: Experience with at-risk youth, preferably runaway and homeless youth. Must have 1-3 years management/supervisory experience working within a residential setting, case management experience preferred.

SKILLS: Knowledge of adolescent development, crisis intervention, Part-R, CPR and First Aid. Must have good organizational skills and the ability to communicate with members, clients, vendors and the public. Ability to exercise appropriate authority when needed and good judgment in crisis situations, good written and verbal communication skills.

TRANSPORTATION: Must have a valid CA driver license, have reliable transportation and a good driving record. Requires approval as a CHC authorized driver and transport clients/staff if needed using agency transportation.

WORKING CONDITIONS: General business/office environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. Some weekend/holiday work may be required.

SUPERVISORY DUTIES: Provide direct and indirect supervision to Resident Advisors, Safety Officers, Per Diems and Volunteers.

EQUIPMENT USED: Computers (including email), telephone, and fax used on regular basis

Covenant House is an Equal Opportunity Employer