Residential Sales Coordinator / Administrative Assistant

Overview
Join our team as a Residential Sales Coordinator / Administrative Assistant, where your energy and organizational skills will drive our customer engagement and streamline daily operations. This role offers an exciting opportunity to support sales initiatives, manage administrative tasks efficiently, and provide exceptional customer service in a fast-paced environment. You will be the vital link ensuring smooth communication between clients, sales teams, and management, all while maintaining a lively and positive workplace atmosphere.

Responsibilities

• Coordinate residential sales activities by scheduling appointments, following up with prospects, and assisting with client inquiries to foster strong relationships.
• Handle administrative duties such as data entry, filing, proofreading documents, and maintaining accurate records using Microsoft Office and CRM softwares.
• Answer all residental sales and service calls with a positive attitude.
• Provide exceptional customer support by addressing client questions promptly, offering product or service information, and ensuring customer satisfaction.
• Manage all residential installation and service technicians schedules in conjunction with support staff.
• Assist with bookkeeping tasks for invoicing and expense tracking.
• Maintain office organization through filing systems, document management, and ensuring all clerical processes run smoothly.

Qualifications

• Proven experience in office management or administrative roles with strong clerical skills and attention to detail.
• Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills.
• Prior experience working at a front desk or in customer service roles.
• Strong organizational skills with the ability to multitask efficiently while managing time effectively.
• Exceptional phone etiquette skills and experience handling multi-line phone systems with professionalism.
• Knowledge of bookkeeping software is preferred.
• Personal assistant or office support experience that demonstrates reliability and proactive problem-solving capabilities. Embark on a rewarding career where your enthusiasm fuels our success! We value energetic individuals who thrive on making meaningful connections while keeping our office running seamlessly. If you’re ready to contribute your administrative expertise in a vibrant environment that appreciates your dedication—apply today!

About us:

Overhead Door Co. of Greater Pittsburgh™ is a family owned and operated business providing Overhead Door® product and installation. We have been family owned with no private equity involvement since our start in 1950. We value our employees and their families and encourage longtime career development.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person