IMPORTANT: If you do NOT have any QSR/restaurant training experience, your application will be rejected. Please ensure you review the job description in its entirety for the qualifications.
COMPANY: Martin's Restaurants.
REPORTS TO: Owner/Chief Executive Officer.
RESPONSIBILITIES:
-
Provides training for all aspects of restaurant operations.
-
Develops outlines, classes and tests.
-
Works with Operations, Human Resources, and Accounting to ensure that operations performance issues are addressed.
-
Writes, updates and issues procedures and policies.
-
Develops training materials for on the job training.
-
Writes and updates training books.
-
Keeps abreast of and trains others on ongoing safety issues.
-
Consults with all levels of the company.
-
Works with the Restaurant Training Managers.
-
Oversees trainees during the manager training program.
-
Conducts orientation and trainings.
-
Administers tests.
-
Conducts training follow-ups.
-
Conducts evaluations.
-
Oversee promotion and termination matters for trainees.
-
Meet with employees regularly to discuss career goals, provide guidance on development opportunities, and support professional growth within the company.
-
Partner with Operations and Human Resources to identify high-potential employees, recommend advancement opportunities, and support succession planning efforts.
-
Ability to perform any function within the restaurant's operations.
-
Presents the company in the best possible light to managers, employees, customers and the general public.
-
Satisfies all work responsibilities within requisite time frames.
-
Conducts trainings in a classroom environment and teaches skills such as Serv Safe, scheduling, ordering, interviewing, team building, communication, conflict management, training others, time management and organization.
-
Writes and updates job descriptions and maintains training history on management staff.
-
Attends and contributes to management meetings at various levels.
-
Required to work 40 hours per work week, and will be in the restaurants and in the corporate office as necessary.
-
Other duties as assigned.
SKILLS/KNOWLEDGE:
-
MUST have QSR/restaurant training experience.
-
ServSafe certified.
-
Proctor experience.
-
Operate the register system and restaurant equipment.
-
Troubleshoot restaurant operations and equipment problems.
-
Adhere to safe food practices as well as the company's food quality standards.
-
Possess strong organizational planning and follow-up skills.
BENEFITS:
-
40 hour work-week.
-
FREE meals while on duty.
-
Medical, Dental, Vision.
-
Basic Life Insurance (100% FREE to you).
-
AD&D Insurance (100% FREE to you).
-
Short Term Disability Insurance (100% FREE to you).
-
Voluntary Life Insurance (Additional coverage offered).
-
Voluntary AD&D Insurance (Additional coverage offered).
-
Voluntary Critical Illness.
-
401(k) & Employer Match.
EDUCATION:
-
High school graduate. College degree, or college classes in business and/or management related subjects preferred.