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Restaurant - Director of Training

Mableton, United States

IMPORTANT: If you do NOT have any QSR/restaurant training experience, your application will be rejected. Please ensure you review the job description in its entirety for the qualifications.

COMPANY: Martin's Restaurants.
REPORTS TO: Owner/Chief Executive Officer.
RESPONSIBILITIES:
  • Provides training for all aspects of restaurant operations.
  • Develops outlines, classes and tests.
  • Works with Operations, Human Resources, and Accounting to ensure that operations performance issues are addressed.
  • Writes, updates and issues procedures and policies.
  • Develops training materials for on the job training.
  • Writes and updates training books.
  • Keeps abreast of and trains others on ongoing safety issues.
  • Consults with all levels of the company.
  • Works with the Restaurant Training Managers.
  • Oversees trainees during the manager training program.
  • Conducts orientation and trainings.
  • Administers tests.
  • Conducts training follow-ups.
  • Conducts evaluations.
  • Oversee promotion and termination matters for trainees.
  • Meet with employees regularly to discuss career goals, provide guidance on development opportunities, and support professional growth within the company.
  • Partner with Operations and Human Resources to identify high-potential employees, recommend advancement opportunities, and support succession planning efforts.
  • Ability to perform any function within the restaurant's operations.
  • Presents the company in the best possible light to managers, employees, customers and the general public.
  • Satisfies all work responsibilities within requisite time frames.
  • Conducts trainings in a classroom environment and teaches skills such as Serv Safe, scheduling, ordering, interviewing, team building, communication, conflict management, training others, time management and organization.
  • Writes and updates job descriptions and maintains training history on management staff.
  • Attends and contributes to management meetings at various levels.
  • Required to work 40 hours per work week, and will be in the restaurants and in the corporate office as necessary.
  • Other duties as assigned.

SKILLS/KNOWLEDGE:
  • MUST have QSR/restaurant training experience.
  • ServSafe certified.
  • Proctor experience.
  • Operate the register system and restaurant equipment.
  • Troubleshoot restaurant operations and equipment problems.
  • Adhere to safe food practices as well as the company's food quality standards.
  • Possess strong organizational planning and follow-up skills.

BENEFITS:
  • 40 hour work-week.
  • FREE meals while on duty.
  • Medical, Dental, Vision.
  • Basic Life Insurance (100% FREE to you).
  • AD&D Insurance (100% FREE to you).
  • Short Term Disability Insurance (100% FREE to you).
  • Voluntary Life Insurance (Additional coverage offered).
  • Voluntary AD&D Insurance (Additional coverage offered).
  • Voluntary Critical Illness.
  • 401(k) & Employer Match.

EDUCATION:
  • High school graduate. College degree, or college classes in business and/or management related subjects preferred.

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