Restaurant Manager Job Responsibilities
Operational Management
- Oversee the day-to-day operations of the restaurant to ensure efficiency and smooth service.
- Manage opening and closing procedures, ensuring all tasks are completed.
- Monitor staff performance to deliver excellent customer service.
Staff Management
- Recruit, hire, train, and supervise restaurant staff, including servers, cooks, and support personnel.
- Create work schedules, assign duties, and manage shift coverage.
- Conduct performance reviews, provide coaching, and resolve staff conflicts.
- Promote teamwork and a positive working environment.
Customer Service
- Ensure high levels of customer satisfaction by addressing complaints, requests, or issues promptly.
- Monitor dining room and kitchen operations to guarantee excellent food and service quality.
- Build relationships with regular customers to enhance loyalty and retention.
Financial Management
- Develop and manage budgets to control costs and increase profitability.
- Monitor expenses such as labor, food, and inventory to optimize resources.
- Analyze sales, forecast revenue, and implement strategies to achieve financial goals.
- Ensure cash handling procedures, POS systems, and accounting records are accurate and secure.
Inventory and Supply Chain Management
- Oversee inventory levels for food, beverages, and supplies to prevent shortages or waste.
- Collaborate with vendors to order quality products at competitive prices.
- Track stock rotation and reduce food spoilage using FIFO (First In, First Out) methods.
Quality Control
- Maintain high standards for food quality, presentation, and portion control.
- Ensure cleanliness and sanitation of the kitchen, dining areas, and restrooms in compliance with health and safety regulations.
- Conduct regular inspections to uphold hygiene, food safety, and quality standards.
Menu Development and Marketing
- Collaborate with chefs and kitchen staff to create or update menus, considering customer preferences and market trends.
- Plan and implement promotions, discounts, or events to attract more customers.
- Work on digital marketing strategies, social media updates, and advertising initiatives.
Compliance and Safety
- Ensure adherence to all health, safety, and legal regulations, including food handling, fire safety, and employee safety guidelines.
- Maintain all necessary permits and licenses for the restaurant.
- Train staff on safety protocols and emergency procedures.
Reporting and Analysis
- Prepare reports on sales, expenses, profits, labor costs, and customer feedback.
- Identify areas for improvement and implement solutions to increase efficiency and profitability.
- Use data and feedback to optimize restaurant performance.
Event and Catering Management
- Plan and coordinate private events, catering orders, and special occasions as needed.
- Work with customers to meet their specific needs and ensure a memorable experience.
Innovation and Improvement
- Identify opportunities for operational improvement to increase productivity and revenue.
- Stay updated on restaurant industry trends and best practices.
Job Type: Full-time
Pay: AED6,000.00 - AED8,000.00 per month
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