Restaurant Manager

• Oversee daily operations: Ensure smooth day-to-day running of the restaurant and delivery systems, keeping quality, speed, and accuracy consistent across all orders.

• Maintain food and service standards: Guarantee every dish leaves the kitchen meeting the kitchens exact taste, presentation, and portion expectations.

• Staff leadership and discipline: Lead by example. Train, motivate, and hold staff accountable. Maintain structure and high morale within the team.

• Develop second-in-command: Train an assistant or senior team member to handle operations on off days, ensuring standards never drop.

• Customer experience: Handle service issues and customer feedback promptly and professionally. Resolve complaints before they reach senior management.

• Financial control: Monitor daily sales, expenses, wastage, and cost efficiency. Support budgeting, purchasing, and profitability tracking.

• Reporting: Deliver concise weekly reports on performance, staff, and operational challenges.

• Health & safety compliance: Enforce hygiene, storage, and safety standards in full accordance with Dubai Municipality and brand requirements.

• Operational excellence: Implement checklists, systems, and accountability measures that make quality automatic — not optional.