Restaurant manager FNB

Job Title: Restaurant Manager

Job Summary:

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, maintaining high-quality food and beverage standards, and achieving operational and financial targets. This role requires strong leadership, organizational, and people management skills to ensure smooth and efficient restaurant performance.

Key Responsibilities:

• Manage daily restaurant operations to ensure smooth service and high guest satisfaction.
• Supervise, train, and motivate the team to deliver excellent service and maintain company standards.
• Monitor food and beverage quality, presentation, and consistency in coordination with the kitchen team.
• Oversee cash handling, POS operations, and daily sales reconciliation.
• Ensure compliance with hygiene, health, and safety regulations.
• Analyze sales, control costs, and optimize profitability through effective cost and waste management.
• Handle guest feedback and complaints promptly and professionally.
• Plan staff schedules and allocate duties efficiently based on operational requirements.
• Monitor inventory, coordinate with procurement for replenishment, and control wastage.
• Implement marketing or promotional activities to increase sales and visibility.
• Prepare operational and performance reports for management review.
• Foster a positive work culture and maintain high staff morale.

Qualifications and Skills:

• Bachelor’s degree or diploma in Hospitality Management or a related field.
• Minimum 4–6 years of experience in the F&B industry, with at least 2 years in a supervisory or managerial role.
• Strong leadership, communication, and interpersonal skills.
• Excellent customer service orientation and problem-solving abilities.
• Proficient in MS Office and POS systems.
• Strong understanding of cost control, budgeting, and P&L management.
• Ability to multitask and work under pressure in a fast-paced environment.
• Flexibility to work shifts, weekends, and holidays as required.

Job Types: Full-time, Permanent