Experienced and results-driven Restaurant Manager with a strong background in Quick Service Restaurant operations. Proven track record of leading high-performing teams, increasing sales, maintaining food safety standards, and ensuring top-tier customer satisfaction. Skilled in inventory management, team training, cost control, and fast-paced service environments. Adept at implementing corporate procedures while adapting to local market needs.
Core Responsibilities:
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Oversee daily operations of the QSR outlet, ensuring consistent quality and service standards.
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Manage and train a team of crew members, supervisors, and shift leaders.
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Monitor inventory levels, order supplies, and reduce waste through efficient stock management.
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Ensure adherence to health, safety, and hygiene regulations (local and corporate).
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Drive sales through upselling strategies, local marketing efforts, and community engagement.
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Analyze P&L statements and manage labor and food costs to maximize profitability.
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Handle customer complaints and resolve issues promptly to maintain brand reputation.
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Implement corporate promotions and new product rollouts smoothly.
Key Skills:
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QSR Operations Management.
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Staff Training & Development.
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Inventory & Cost Control.
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Customer Service Excellence.
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Team Leadership.
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Compliance & Food Safety.
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POS Systems & Reporting.
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Sales Strategy & Execution.
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Labor Scheduling.