We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.
We care about your career and are known for having the absolute best people in the industry. When you join us as a Restaurant Supervisor you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
You’ll love what you do and take pride in delighting our guests:
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You will take an integral part of the day-to-day operations of the restaurant to ensure our guests receive nothing but the best experience.
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You will be joining a dedicated beach team and will report directly to the Beach Club Management team.
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Work under the direction of the beach management to ensure optimal operations of the restaurant, the beach and all other areas including bar, back of house areas and operational equipment.
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Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As Restaurant Supervisor you’ll have the opportunity to bring these to life and continue to create our legacy.
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Monitor the MTD and YTD revenue with the management and take initiatives to lead sales on the floor.
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Hold a daily briefing with the team, ensuring they are kept fully up to date with what is happening in the outlet, residence and hotel.
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Coach and train the team on the floor to achieve the highest standards of service for which Dorchester Collection is renowned for
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During your daily routine, you liaise with other departments when required to ensure an immaculate presentation of your outlet and high standards of cleanliness as well as maintenance are upheld at all times including restaurant furniture, equipment, floors, fixtures and fittings.
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Control quality levels of products and services, operation cost, sanitation, cleanliness and hygiene in an ongoing basis.
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Report any problems regarding failure of machinery and small equipment to the Restaurant General Manager and Engineering to follow up and ensure the necessary work has been carried out.
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Maintain a relationship with all regular guests and giving them a special service when dining in the outlet
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Maintain administrative records such as attendance records, duty rosters, vacation plans and hygiene inspection records, etc.
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Comply with all statutory and company health and safety, fire, bomb, and security regulations.
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In collaboration with your service team, you ensure fantastic quality of beverage preparation, presentation and beverage inventory control.
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Ensure that the standards set by the Company’s Policy and Procedures regarding personal hygiene are maintained
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Along with your main duties you may be asked to complete other tasks as and when necessary and reasonably required.
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You may on occasion be required to adjust your hours of work to cover the operation needs
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You acknowledge that working in beach club operations involves exposure to heat and sun, operating under pressure, and requires standing and walking for long periods of time.
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The job advertisement is intended to provide a general overview of the responsibilities involved, specific tasks may vary and are subject to change.
The items shared are the essence of a day in the life of a Restaurant Supervisor, but we’ll make sure you are provided with specifics on how we care for our Beach Club.