Retail Inside Account Manager - (Onsite Chicago, IL)

Come join our newly created Inside Sales Hub and be part of Zebra’s strategy to support our Enterprise end-users by selling our core offerings across verticals. We are hiring for multiple openings to build out this inside sales team with a target training date of April 2026.

Inside Account Managers (IAMs) are responsible for named customer accounts and quota owners. IAMs are responsible for hunting, prospecting, managing the end-to-end sales cycle and closing business from our Regional Inside Sales Hub. This is an office-based (Hub) role and will include dedicated engagement with customers via phone, email, or other virtual channels, to manage customer accounts and relationships across customer personas. Little to no outside travel would be expected.

Zebra offers great perks such as Summer Fridays, Volunteer Time Off, and other great benefits and perks.

Zebra has been recognized and won multiple awards for both our products and culture.

This role is required to be onsite out of our Chicago office (located across the street from the Metra train station) 5 days per week.

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  Manages a target account list of customers across a vertical and/or territories, with focus on driving sales across Zebra product portfolio.
• Accountable for the end-to-end sales cycle from prospecting, qualifying, and closing business to achieve sales quota.
• Establishes and maintains strong relationships with key decision-makers and personas within client organizations.
• Leverages Zebra Sales Plays to proposition Zebra products and solutions, working with the right personas to support customer outcomes.
• Develop and maintain a pipeline of prospective clients and opportunities, using CRM tools to track activity and manage sales forecasts.
• Leverage CRM tools and data insights to inform sales activities and management reporting.
• Proactively share best practices with colleagues within Regional Hub and seek out opportunities to share learning/successes, contributing to a collaborative sales environment.
• Work closely with Regional Sales, Sales Enablement, Marketing, Product, and broader crossfunctional teams to align sales efforts.
• Share insights and feedback with team members to improve sales strategies and processes (inc. Sales Plays).
• Stay informed about industry trends, competitive landscape, and product developments.
• Continuously update knowledge on company products and services to effectively address customer needs.
• Implement feedback and coaching to improve sales techniques and outcomes

Minimum Requirements:

• Bachelor’s or equivalent experience
• 2 + years of recent direct B2B sales experience in a quota-carrying role
• Must reside in the US and be able to work out of Zebra’s downtown Chicago office 5 days per week.
• Must be able to start in April 2026.

Preferred:

• Experience in a full sales cycle management role selling to customers in Retail - a strong differentiator
• Strong hunter mentality with a focus on driving new business growth and achieving sales targets
• Experience selling technology-related offerings highly desired
• Proficient in MS Office (Word, PowerPoint, Excel, Outlook) and CRM software
• Proven ability to meet and exceed sales targets and close sales opportunities
• Business acumen and deep understanding of business sales processes; requires basic technical product knowledge
• Strong communication skills, self-starter with strong work ethic
• Resilient when faced with challenges
Disciplined, coachable, with high emotional intelligence

This position is eligible for commissions based on the terms of the Sales Incentive Plan. Total Target Compensation (TTC) for this position ranges per year based on individual sales performance. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, and experience relative to the role and requirements.

Zebra is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary: USD 71200.00 - USD 106800.00 Yearly

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.