Retail Manager

Looking for an experienced and dynamic Retail Manager to oversee multiple retail locations across Riyadh. This role is responsible for driving sales, ensuring operational excellence, and leading store teams to deliver an exceptional customer experience.

Key Responsibilities

Sales & Performance Management

• Develop and implement sales strategies to achieve revenue targets.
• Monitor store performance, analyse sales reports, and identify areas for improvement.
• Drive initiatives to increase foot traffic, conversion rates, and average transaction value.

Operations & Compliance

• Ensure all stores comply with company policies, SOPs, and local regulations.
• Optimise stock levels, inventory management, and visual merchandising.
• Conduct regular store visits to assess operational standards and address any issues.

Team Leadership & Development

• Recruit, train, and mentor store managers and staff to maintain a high-performing team.
• Conduct performance reviews and provide coaching to enhance employee development.
• Foster a positive work environment that encourages teamwork and motivation.

Customer Experience & Brand Standards

• Ensure outstanding customer service is delivered across all locations.
• Maintain brand consistency in store presentation, product offerings, and customer engagement.
• Gather customer feedback and implement improvements to enhance the shopping experience.

Financial & Budget Management

• Manage budgets, control expenses, and optimise operational costs.
• Ensure efficient use of resources to maximise profitability.
• Identify new business opportunities to drive growth in the assigned region.

Requirements

• Proven experience as an Area Manager, Multi-Store Manager, or similar role in the retail industry.
• Strong leadership, coaching, and team management skills.
• Solid understanding of retail operations, sales strategies, and customer service excellence.
• Ability to analyse data, drive performance, and implement effective action plans.
• Excellent communication and problem-solving skills.
• Fluency in Arabic and English