- Act as the primary point of contact between mall management and retail tenants.
- Build and maintain strong, professional relationships with all tenants.
- Ensure tenants comply with mall rules, regulations, and operational guidelines.
- Coordinate with tenants regarding store operations, opening/closing timings, and promotions.
- Handle tenant queries, concerns, and complaints in a timely and professional manner.
- Monitor store operations to ensure brand standards and mall guidelines are maintained.
- Assist in onboarding new tenants, including documentation and store opening support.
- Coordinate with internal departments (maintenance, security, housekeeping, marketing) to resolve tenant issues.
- Support mall events, campaigns, and promotional activities in coordination with tenants.
- Conduct regular inspections and prepare reports on tenant performance and compliance.
- Ensure proper documentation of tenant communications and approvals.
- Follow up on rent-related coordination in collaboration with the accounts team (if required)
Job Type: Full-time
Pay: From AED3,000.00 per month
Work Location: In person