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  • Act as the primary point of contact between mall management and retail tenants.
  • Build and maintain strong, professional relationships with all tenants.
  • Ensure tenants comply with mall rules, regulations, and operational guidelines.
  • Coordinate with tenants regarding store operations, opening/closing timings, and promotions.
  • Handle tenant queries, concerns, and complaints in a timely and professional manner.
  • Monitor store operations to ensure brand standards and mall guidelines are maintained.
  • Assist in onboarding new tenants, including documentation and store opening support.
  • Coordinate with internal departments (maintenance, security, housekeeping, marketing) to resolve tenant issues.
  • Support mall events, campaigns, and promotional activities in coordination with tenants.
  • Conduct regular inspections and prepare reports on tenant performance and compliance.
  • Ensure proper documentation of tenant communications and approvals.
  • Follow up on rent-related coordination in collaboration with the accounts team (if required)

Job Type: Full-time

Pay: From AED3,000.00 per month

Work Location: In person

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