Retail Sales Assistant

Key Responsibilities

Customer Service

• Greet customers warmly and build rapport.
• Understand customer needs and recommend suitable jewellery pieces.
• Provide after-sales support including repairs, resizing, and cleaning services.
• Sales & Product Knowledge
• Demonstrate deep knowledge of jewellery types (gold, silver, platinum, diamonds, gemstones).
• Explain product features, certifications, warranties, and care instructions.
• Upsell and cross-sell complementary items (watches, accessories).
• Store Operations
• Assist in visual merchandising and maintaining attractive displays.
• Handle billing, cash, and card transactions accurately.
• Monitor stock levels and report shortages.
• Security & Compliance
• Ensure jewellery is handled with care and security protocols are followed.
• Verify authenticity certificates and maintain accurate records.
• Adhere to company policies and ethical standards.

Skills & Qualifications

• Strong communication and interpersonal skills.
• Sales-driven mindset with ability to meet targets.
• Knowledge of jewellery trends, materials, and craftsmanship.
• Attention to detail and ability to handle luxury items carefully.

Preferred Experience

• Prior retail or luxury sales experience (jewellery, watches, fashion).
• Familiarity with hallmarking, diamond grading, and certifications.
• Multilingual ability (advantage in diverse customer markets).

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance

Work Location: In person