Retail Specialist

Job Description

Do you have a passion for fashion, gadgets, or home goods? Do you thrive on making customers happy and exceeding expectations? Then join our vibrant team at Concentrix and become the hero behind every smile!

Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.

Qualifications :

• Fluent in English (B2 - C1).
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.
• Flexible with rotational shifts including night and overnight shifts.
• Ready to start immediately .

Benefits:

• Attractive salary packages.
• Social & medical insurance.
• Transportation provided (Door to door for ladies through night and overnight shifts)
• Paid training
• Opportunity to get promoted after 6 months.