Retail Store Associate & Customer Service

We're looking for a new team member to join our friendly crew at The Carrot Seed in Downtown Brookings on Wednesdays, weekends, and evenings.

Job Objective: To assist in daily retail store operations, maintain store inventory and appearance, and lead engaging product tastings and demonstrations.

Job Duties:

• Welcome customers by greeting and offering assistance.
• Recommend, select, and help locate merchandise based on customer needs.
• Provide accurate and knowledgeable assistance with inquiries on product use and maintenance.
• Encourage customer engagement and satisfaction through positive experiences and building rapport.
• Assist in check-out procedures (including handling money, credit cards, gift cards, and checks), bagging purchases, and wrapping gifts.
• Conduct product samples and demos to showcase products for sale including prep and clean-up.
• Participate in inventory restocking and organizing.
• Open and close the cash register and store, including balancing cash drawers.
• Maintain knowledge of current sales and promotions, policies regarding returns and payments, and security practices.
• Recognize security risks and thefts, and know-how to prevent/handle these situations.
• Promote events in the store and community.
• Assist with cleaning inside and outside the store, including windows, floors, displays, and dishes, to maintain public and employee health.
• All other duties as assigned.

Requirements:

• Ability to maintain a high level of positive customer service.
• Passion for and ability to work with food, share this love, and spark culinary inspiration in customers.
• Dependable, timely, and productive.
• Strong interpersonal skills and ethical behavior to manage the company’s assets and focus on quality.
• Ability to listen and communicate effectively and professionally.
• Ability to remain calm and professional during peak periods of activity.
• Ability to adapt and multi-task.
• Ability to bend, twist, squat, and lift up to 20 lbs.
• Patience with customers, vendors, and co-workers.
• Stay up-to-date on industry trends and all items available in-store.

Education and experience:

• High school diploma or equivalent
• Basic retail, customer service, and business administration knowledge
• Relevant product knowledge and training
• Strong experience with and knowledge of preparing food
• General math, Word, Excel, and internet skills, including social media

Hours/Timing:

• 5-10 hours per week, primarily Wednesdays, Saturdays, and/or Sundays
• Ideal candidates can work two or more weekend shifts per month.
• Hours can be flexible to accommodate other commitments.
• Additional hours may be available during peak holiday seasons or to cover absences.

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

• Employee discount

Shift:

• Day shift

Application Question(s):

• Are you reliably able to work on Wednesdays and weekends?
• What is your favorite food to cook and why?
• What makes you an exceptional candidate for this role?

Work Location: In person