Ride Attendant/ Guest Service Executive

Position: Ride Attendant/ Guest Service Executive

Location: Dubai Parks & Resorts

Employment Type: Full-time

Reports to: Branch Supervisor

About Magic Kartz

Magic Kartz is a leading provider of fun, safe, and exciting electric rides and carnival games for children and adults across the UAE. We operate in family-friendly destinations such as malls, parks, and leisure areas. Our mission is to create unforgettable experiences for kids while ensuring the highest standards of safety and service.

Role Overview

As a Ride Attendant/ Guest service Executive, you will be responsible for operating and supervising amusement rides. Your primary role will be to ensure children’s safety, deliver excellent customer service, and maintain smooth daily operations.

You will also be the face of Magic Kartz, creating a fun and welcoming environment for families while making sure all guests enjoy a safe and memorable experience.

Key Responsibilities

• Greet parents and children warmly and provide clear safety instructions.
• Assist children with seat belts, helmets, and ride entry/exit.
• Operate rides safely in accordance with Magic Kartz SOPs.
• Monitor riders during operation to ensure safe and enjoyable experiences.
• Handle tickets, payments, and issue receipts when required.
• Maintain cleanliness and readiness of karts, trains, and equipment.
• Report any ride malfunctions, safety concerns, or incidents immediately.
• Follow emergency and safety protocols when necessary.
• Support the team in opening and closing duties (charging karts, cleaning, cash reconciliation).
• Deliver excellent customer service and handle inquiries or complaints professionally.

Requirements

• Previous experience in customer service, amusement rides, theme parks, or hospitality preferred (training provided).
• Friendly, energetic, and good with children.
• Strong communication skills (English required; other languages a plus).
• Ability to remain attentive and alert during operations.
• Physically fit and able to assist children safely.
• Flexible to work shifts, weekends, and holidays.

What We Offer?

• Salary: 2500 AED
• Medical Insurance: Provided
• Visa: Provided.
• Uniform: provided.
• Full training on ride operation and safety.
• Opportunities for career growth within Magic Kartz.
• Fun and family-oriented work environment.

Join Magic Kartz and help create magical experiences for kids and families!

To apply, please send your CV to: hr@magickartz.com with subject line "Ride Attendant"

Job Type: Full-time

Pay: AED2,500.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to work with the salary range mentioned in the JD?
• Are you open to work on weekends and public holidays?
• Are you available to join immediately?
• Are you comfortable working outdoors?
• Do you have own visa
• Can you make your own commute to Dubai Parks and Resorts ( Riverland)?

Location:

• Dubai (Required)

Expected Start Date: 22/09/2025