Road Supervisor/Dispatcher (Overnights - 3rd shift) for the Aventura/North Miami Beach area

Reputable security company seeking experienced Security Supervisor Professionals with Class D and G licenses.

The ideal candidates’ traits: exceptional people skills, professional image, attention to detail, bilingual English & Spanish a plus, committed to team success, outgoing, and driven.

Security officers will be able to perform a variety of fixed-post, mobile, or foot patrols while maintaining situational awareness and making decisions and/or taking actions consistent with established post orders, facility rules, guidelines, and protocols.

Candidates must possess the following to be considered:

D license for security and G license for supervisory positions.
Reliable transportation.
Available weekends and holidays
A valid state-issued ID or Valid Driver's License and Social Security Card

Excellent communications skills and phone etiquette
Familiar with using a computer and a smartphone.

Full Job Description

• Supervises activities of all Security Office, Employee Entrance and Patrol (Rover) Officer operations as outlined in the Standards of Performance Manual for Security Officers

• Performs Security Department training related activities

• Thoroughly reviews and understands all Emergency Response Procedures.

• Assists in the coordination of all emergency response activities

• Oversees access control activities at all facility entrances and ensures that only authorized individuals enter

• Ensures maintenance of visitor sign-in/out logs and issuance of temporary passes to visitors/vendors

• Oversees inspection of all packages entering and exiting through facility employee entrances, denies access to or removal of unauthorized materials

• Oversees verification that all materials leaving BPCA facilities are accompanied by a completed, signed package removal pass, confiscates and turns over to management, all materials not properly authorized

• Oversees move-ins and move-outs

• Oversees contractor compliance with rules and regulations.

• Reports maintenance malfunctions

• Supervises/Patrols front of the house, back of the house, and exterior areas reporting any safety or security hazards, unacceptable behavior, or suspicious persons to Security employees for direction and resolution

• Prepares necessary maintenance requests for safety-related maintenance requirements

• Supervises/Monitors CCTV cameras, radio communications, and Alarm and Fire Control systems

• Documents all security related issues and assistance provided in security reports (violation, incidents, and maintenance)

• Documents pass down matters through the pass down log

• Manages restricted area access logs

• Serves as the surveillance records custodian

• Oversees lost and found activities following BPCA policies

• Enforces BPCA rules/regulations following Employee Manual and BPCA policy by issuing violation reports and attending violation committee hearings.

• Monitors and ensures compliance to key control policies and serves as the unit keys custodian.

• Interacts with residents and visitors in a courteous and professional manner

• Responds to all residents and visitors incidents, gathers information, secures area if necessary to preserve evidence

• Investigates breaches in security and residents and visitors incidents and accidents

• Questions witness' to incidents, examining incident scenes, gathers evidence/ data to assist in determining cause and identification of areas where corrective actions are indicated and following policies and procedures.

• Performs interrogation operations whenever necessary as part of departmental incident investigation

• Assists in periodic locker/wardrobe bag inspections of employees where appropriate and conformity with policies and procedures.

• Assists General Manager in performance of periodic safety and security inspections

• Works closely with General Manager to identify potential loss/liability areas by identifying and correcting or reporting dangerous conditions in the property.

• Assists General Manager in development of loss prevention procedures/policies

• Completes all daily reports following the Safety Security Manual

• May operate departmental vehicles to include electric personnel transport vehicles, pickup trucks, bicycles

• May assist in obtaining packages from Shipping and Receiving (arriving during non-operating hours

• Ensures that all after hour Shipping and Receiving entries are documented and that the reason for entry is indicated and that proper requisitions are obtained for all items removed

• Answer department phone lines promptly and courteously following all standards

• Ensure security personnel are familiar with rules, regulations, policies, and procedures

• Act as security liaison with Phases

• Archive videos of incidents per management request or otherwise as appropriate

• Observe resident and management confidentiality standards

• Track roving activities, schedules and breaks, security memoranda, elevator malfunctions, fire alarm occurrences, and other matters of operating concern on the Metric Report.

• Ensure water flow rupture training

• Assist with hurricane preparation and recovery efforts

• Review key maintenance functions during non-working hours and report potential problems

• Other duties as assigned

General

• Promotes and applies teamwork skills at all times

• Ensure compliance with all applicable employee non-discrimination and labor policies.

• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

• Is polite, friendly, and helpful to residents and visitors, management, and fellow employees

• Executes emergency procedures following standards

• Complies with required safety regulations and procedures

• Attends appropriate BPCA meetings and training sessions

• Maintains cleanliness and excellent condition of equipment and work area

• Complies with BPCA standards, policies, and rules

• Recycles whenever possible

• Remains current with BPCA information and changes

• Complies with Code of Conduct.

Plus Factors

• Associates Degree or equivalent

• Excellent observation, communication, guest service, and report writing skills

• Minimum three + years previous Security supervisory experience in large convention

• Possess, Class "D" Security license and CPR and First Aid certification, or ability to obtain

• Ability to speak, read and write English fluently

• Able to work a flexible schedule, including weekends and holidays

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• Health insurance
• Paid time off
• Referral program

Work Location: In person