Room Attendant

Job Description – Room Attendant

Position Title: Room Attendant
Department: Housekeeping
Reports To: Housekeeping Supervisor
Hotel Category: 4-Star Hotel

Position Overview

The Room Attendant is responsible for maintaining guest rooms and assigned areas in a clean, orderly, and presentable condition in accordance with hotel standards. The role ensures a high level of hygiene, comfort, and guest satisfaction through attention to detail and consistent service delivery.

Key Responsibilities Guest Room Cleaning & Maintenance

• Clean and service assigned guest rooms in accordance with hotel procedures and productivity standards.
• Make beds, change linens, and replace towels as required.
• Clean bathrooms, including fixtures, mirrors, floors, and amenities replenishment.
• Dust, vacuum, mop, and sanitize all room surfaces.
• Ensure proper arrangement of furniture and in-room amenities.

Quality & Standards Compliance

• Follow established housekeeping standards and cleaning procedures.
• Conduct visual inspections to ensure rooms meet cleanliness and presentation standards before release.
• Report any maintenance issues, damages, or missing items immediately to the supervisor.
• Ensure compliance with hygiene, safety, and infection control standards.

Guest Interaction

• Respond courteously to guest requests and inquiries.
• Respect guest privacy and confidentiality at all times.
• Follow lost-and-found procedures accurately.

Inventory & Supplies Management

• Maintain proper use and care of cleaning equipment.
• Monitor and replenish cleaning supplies in trolley.
• Ensure safe storage of chemicals and cleaning materials.

Operational Support

• Assist with deep cleaning programs as scheduled.
• Support linen exchange and housekeeping stock control processes.
• Comply with daily room quota and productivity expectations.

Qualifications & Experience

• Previous housekeeping experience in a hotel environment preferred.
• Basic understanding of cleaning chemicals and equipment usage.
• Experience in a 3-star or 4-star hotel is an advantage.

Core Competencies

• Attention to detail
• Time management and efficiency
• Physical stamina
• Reliability and punctuality
• Teamwork and cooperation
• Guest-oriented attitude

Working Conditions

• Shift-based role including weekends and public holidays.
• Physically demanding role requiring standing, bending, lifting, and extended movement.

Job Types: Full-time, Permanent

Pay: QAR2,000.00 - QAR2,200.00 per month

Application Question(s):

• Can you join immediately?
• Can you provide NOC?
• Do you have valid Qatar ID?