RPA Developer

Job Summary:

We are seeking a highly skilled, analytical, and proactive Fortra Automate Developer & Production Support Analyst to join our team. The ideal candidate will have 4+ years of hands-on RPA experience, a strong programming background (5+ years), and a proven ability to automate multiple business processes. This role involves developing automation solutions, managing production support (including after-hours), and troubleshooting complex workflows. The candidate must be able to work confidently both independently and collaboratively within a team.

Key Responsibilities:

Automation Development:

• Design, develop, and maintain automation workflows using Fortra Automate.
• Build and maintain scripts/macros (e.g., Excel VBA, PowerShell) to automate repetitive tasks.
• Develop HTML-based dashboards and interfaces for automation visibility.
• Automate multiple business processes across departments, ensuring scalability and reliability.
• Integrate automation solutions with other platforms and tools.

Production Support:

• Monitor and support production workflows, ensuring stability and performance.
• Troubleshoot and resolve issues in large and complex workflows.
• Provide after-hours support for critical production systems as part of an on-call rotation.
• Ensure immediate resolution of production issues within 30 minutes, wherever feasible, to minimize business impact.
• Perform root cause analysis and implement preventive measures.

Infrastructure & Networking:

• Collaborate with infrastructure teams to ensure automation solutions are deployed and maintained effectively.
• Troubleshoot basic networking and infrastructure-related issues impacting automation or production.

Collaboration & Documentation:

• Work closely with QA, DevOps, and business teams to ensure seamless integration and support.
• Document automation processes, support procedures, and troubleshooting guides.
• Demonstrate the ability to work independently on tasks and also collaborate effectively within cross-functional teams.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 4+ years of experience in RPA development or other automation tools, preferably with Fortra Automate.
• 5+ years of programming experience (e.g., Python, PowerShell, VBScript).
• Hands-on experience with UiPath, Automation Anywhere (AA), or Blue Prism is a strong plus.
• Experience in automating multiple processes across business functions.
• Proficiency in HTML, Excel Macros/VBA, and other automation tools.
• Basic understanding of networking, Windows infrastructure, and server environments.
• Proven ability to troubleshoot large-scale workflows and resolve complex issues.
• Strong problem-solving and critical thinking skills.
• Willingness to provide after-hours production support.
• Excellent communication and documentation skills.