Russian Speaking Female Spa Receptionist

Position Overview
We are seeking a friendly, professional, and sales-driven Receptionist to join our team. This role goes beyond front desk duties — the ideal candidate will also have a strong background in sales, with the ability to upsell services and products, create memorable guest experiences, and contribute to revenue growth.

Key ResponsibilitiesFront Desk & Guest Relations

• Welcome clients warmly upon arrival, ensuring a professional and inviting first impression.
• Handle check-ins, appointment scheduling, cancellations, and re-bookings with accuracy and efficiency.
• Manage phone calls, emails, and walk-in inquiries with excellent communication and service standards.
• Maintain a clean, organized, and professional reception area.

Sales & Upselling

• Proactively promote and upsell spa services, treatment upgrades, memberships, and retail products.
• Identify client needs and recommend personalized solutions to enhance their experience.
• Consistently meet or exceed individual and team sales targets.
• Educate guests about ongoing promotions, special packages, and loyalty programs.

Administrative & Operational Support

• Process payments, issue receipts, and manage daily cash/credit card transactions.
• Keep accurate client records and update databases as needed.
• Coordinate with therapists and staff to ensure smooth scheduling and service delivery.
• Assist management with reporting on daily sales, upselling performance, and client feedback.

Qualifications & Skills

• Proven experience as a Receptionist, Front Desk Agent, or Sales Executive (hospitality, spa, wellness, or retail preferred).
• Strong sales background with a record of achieving or exceeding targets.
• Excellent communication, interpersonal, and customer service skills.
• Highly organized with attention to detail and the ability to multitask in a fast-paced environment.
• Proficiency in scheduling and POS systems is an advantage.
• Professional appearance and a positive, can-do attitude.

Job Type: Full-time

Pay: AED4,000.00 - AED8,000.00 per month

Application Question(s):

• Have you worked in sales before?

Experience:

• Reception and Sales: 3 years (Required)
• Spa: 2 years (Required)

Language:

• English (Required)
• Russian (Required)