Sales Account Coordinator (Amman, Jordan location)

Job title external: Sales Account Coordinator/Assistant P&B (Amman, Jordan location)

Location: Amman, Jordan

Support our Sales team (Perfumery&Beauty) in managing client accounts and commercial projects, ensuring smooth coordination between customers and internal teams. If you are organized, detail-focused, and enjoy working in a dynamic environment with multiple stakeholders, this is an opportunity to play a key role in driving client satisfaction and business success.

Key responsibilities:

• Manage customer projects end‑to‑end in project management tools, coordinating with cross‑functional teams and overseeing sampling, submissions, and day‑to‑day client requests.
• Maintain accurate commercial data including pricing, customer and material master data, product portfolio and lifecycle updates, and all related commercial documentation.
• Prepare and organize client interactions, including meetings, presentations, submissions, shipment tracking, and follow‑ups, ensuring seamless communication between clients, account managers, and internal stakeholders.
• Support administrative and operational activities, including filing and maintaining contracts and commercial documents, calendar and travel support, expense handling, and general administrative tasks as needed.
• Provide delegated analytical and planning support, contributing to reporting, demand planning, budgeting, and LE preparation for account managers whenever required.
• Act as systems & tools superuser when delegated, ensuring expert usage of key platforms, delivering user support and training, and serving as the point of contact for process improvements.

We bring:

• Empowerment to make meaningful contributions while upholding ethical standards
• Collaboration with experts across health, nutrition, and beauty industries
• Customer-first culture working with world-renowned brands
• Opportunities for career growth across teams, businesses, and borders
• Learning environment with continuous development and support
• Responsibility and accountability in driving sustainable solutions

You bring:

• A technical degree (or equivalent) with 3–5 years of experience in commercial support or a similar coordination role
• Strong mastery of systems and tools such as SAP, Projectmaster, Kinaxis, Spire, Atlas, and related platforms
• A solid understanding of sales processes, working rules, and commercial data flows, with high attention to accuracy and detail
• The ability to build and maintain effective working relationships with clients and internal teams, contributing to a collaborative and solution‑oriented environment
• Excellent organizational skills, rigor, and a proactive mindset, able to manage multiple priorities in a fast‑moving context
• Fluency in English and Arabic, French will be a plus, combined with strong communication skills and a supportive, team‑focused attitude

About dsm-firmenich:

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. Because real progress only happens when we go beyond, together.

Our application process:

Interested in this position? Please apply on-line by uploading your resume in English via our career portal (www.dsm-firmenich.com/careers).

Inclusion, belonging and equal opportunity statement:

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement:

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.