Sales Account Manager

Account Manager

Company: FutureTEC

Location: Bahrain

Employment Type: Full-time

Reporting to: Sales Manager / Commercial Leadership

Role Overview

FutureTEC is seeking a proactive and relationship-driven Account Manager to manage and grow a portfolio of customer accounts. This role focuses on account ownership, revenue growth, and customer retention , working closely with internal teams to deliver IT solutions and services that meet customer needs.

The ideal candidate is a hands-on B2B sales professional with experience in IT solutions or services , comfortable managing accounts, identifying upsell and cross-sell opportunities, and supporting the full sales cycle.

Key Responsibilities

Account Management & Growth

• Manage and grow assigned customer accounts.
• Build strong relationships with key customer stakeholders.
• Identify upsell and cross-sell opportunities within existing accounts.
• Ensure customer satisfaction and long-term account retention.

Sales Execution

• Support the full sales cycle from opportunity identification to closure.
• Prepare and follow up on proposals, quotations, and renewals.
• Maintain an accurate sales pipeline and forecast for assigned accounts.
• Achieve assigned revenue and account targets.

Customer Engagement

• Act as the primary point of contact for assigned customers.
• Coordinate internal teams to deliver solutions and resolve issues.
• Ensure timely follow-up on customer requests and opportunities.

Internal Collaboration

• Work closely with Presales, Technical, and Operations teams.
• Coordinate with Sales Manager on account strategy and priorities.
• Ensure compliance with internal sales processes and approvals.

Market & Reporting

• Maintain accurate CRM records and account documentation.
• Provide market feedback and customer insights to management.

Required Qualifications & Experience

• Bachelor’s degree in Business, Marketing, IT, or a related field.
• 3–6 years of experience in B2B sales or account management .
• Experience selling IT solutions or IT services is a strong advantage.
• Proven ability to manage customer relationships and close deals.
• Strong communication and negotiation skills in English (Arabic is a plus).

Key Skills & Attributes

• Strong relationship-building skills
• Commercial and customer-focused mindset
• Structured and disciplined approach to sales
• Ability to manage multiple accounts simultaneously
• Team player with strong coordination skills

Why Join FutureTEC

• Work with an established regional IT services company
• Exposure to enterprise and commercial customers
• Clear sales structure and leadership support
• Opportunity for career growth into senior sales roles