Sales Account Manager

Established in 1982 as a leading Office Automation Solutions provider for the UAE and the wider region, GCG Enterprise Solutions is a turnkey tech solutions provider offering Print Solutions, IT Services, AV and Digital Transformation Solutions. Partnering with leading technology vendors, GCG creates bespoke solutions and services for key industry sectors.

• The Sales Account Manager is responsible for driving revenue growth by managing existing customer accounts and developing new business opportunities across government, corporate, and SME sectors. The role focuses on promoting office automation, print solutions, and digital transformation solutions by understanding customer requirements and positioning the company’s products and services as value-driven solutions.
• The Sales Account Manager builds strong relationships with clients, identifies opportunities to expand the customer base, and ensures customer satisfaction through proactive engagement and professional account management. The role requires strong business development skills, solution-selling capabilities, and the ability to work closely with internal teams to deliver tailored technology solutions that support customer needs.
• Develop and manage relationships with government, enterprise, and SME clients within the assigned territory.
• Identifying new sales opportunities and generating leads to expanding the company’s customer base.
• Promote and sell office printing solutions, enterprise products, and digital transformation solutions.
• Conduct customer meetings, product presentations, and solution demonstrations to position company offerings effectively.
• Manage the full sales cycle including prospecting, proposal preparation, negotiation, and deal closure.
• Achieve assigned sales targets, revenue goals, and margin objectives.
• Work closely with technical and service teams to ensure successful delivery solution and customer satisfaction.
• Maintain regular updates on market trends, competitor activities, and technology developments.
• Prepare sales reports, forecasts, and pipeline updates for management review.

• Bachelor’s Degree in Business Administration, Marketing, IT, or a related field.

Experience:

• Proven 10 years of work experience as a Sales account manager or Sales account executive in office automation sales (MPS, MFP, Printers, Scanners, Large formate).
• Should have Sales Experience in Handling Corporate & Customer Vertical like Banking, Insurance, Hospitality, Education) for Printer/MFP Sales.
• Should have Experience/Knowledge to handle Managed Print Services (MPS) projects with Print Management Solutions.
• Hands on experience in sales process and can deliver excellent customer experience.
• Understanding of sales performance metrics
• Experience handling government or enterprise accounts.

Skills & Abilities:

• Strong sales and negotiation skills.
• Ability to identify customer needs and position technology solutions effectively.
• Excellent communication and presentation skills.
• Strong relationship-building and account management skills.
• Good analytical and problem-solving abilities.
• Ability to work independently and manage sales targets.
• Good understanding of B2B sales processes and customer engagement.