Sales Admin and Support

YOOCHA MATCHA™ is a dynamic matcha supplier for 800+ cafes & speciality coffee shops across GCC. We are looking for a skilled individual to help drive sales growth in the UAE market and support the sales team in achieving their targets.

Job Responsibilities:

- Manage and maintain sales records, reports, client registry, etc

- Act as a point of contact between the sales team, clients, and other departments.

- Respond to inquiries from clients and provide information about products and services.

- Process sales orders and ensure accurate and timely delivery.

- Coordinate with courier for orders.

- Track orders and follow up with clients

- Maintain and update the customer database and sales pipeline.

- Generate sales reports to monitor performance

- Assist the sales team with prospecting, lead generation, and follow-up activities.

- Maintain relationships with clients and prospects.

- Collaborate with marketing to align sales and promotional activities.

- Coordinate with finance to manage invoices and payments

Requirements:

- Bachelor's Degree in Business Administration or a related field.

- Minimum of 2 years of work experience in Sales support or coordinating role.

- Fluent in English; both verbal and written.

- Excellent teamwork and collaboration abilities.

- Effective problem-solving skills.

- Efficient time management skills.

- Organized administrative abilities.

- Exceptional customer service expertise.

- Strong interpersonal relationship-building skills.

- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

- Familiarity with customer relationship management (CRM) systems.

- Currently in UAE and ready to start immediately.

Job Types: Full-time, Permanent

Pay: AED5,000.00 per month