Job Summary
We are seeking a dynamic and proactive Sales Coordinator or Administrator to join our vibrant sales team! In this role, you will be the driving force behind supporting sales operations, managing client relationships, and fueling business growth through strategic management and development. Your energetic approach will help foster strong B2B (business-to-business) partnerships, enhance customer satisfaction, and contribute to the overall success of our sales initiatives. This paid position offers an exciting opportunity to develop your skills in sales management, territory management, and technical sales within a fast-paced environment.
Experience
- Hotel experience preferred.
- Prior Sales or Administrative experience
- High School Diploma
Responsibilities
- The following are specific contributions that must be developed during the training program in order to successful complete the program and be placed in a hotel with or without reasonable accommodation:
- Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork.
- Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum and other documents.
- Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller’s request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner.
- Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transport documents weighing up to 10 pounds to offices, mailrooms and other locations throughout the hotel building. Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc.
- Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction.
- Organize, file and retrieve documents in appropriate binders in order to maintain essential records used in the department operation.
- Basic administrative knowledge such as business letters, formats and telephone etiquette.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.
- Ability to access and accurately input information into a computer using Microsoft Office Suite.
- Ability to follow written and verbal instructions.
- Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation.
- Ability to set-up and maintain filing systems.
- Command of the English language both written and verbal.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
Qualifications
- Proven experience in outside sales, B2B sales, or territory management with a track record of meeting or exceeding targets.
- Strong management skills with the ability to coordinate multiple accounts and projects effectively.
- Familiarity with CRM software such as Salesforce or similar tools for lead tracking and customer relationship management.
- Excellent negotiation, communication, and customer service skills to build lasting client relationships.
- Ability to conduct product demos, technical presentations, and upselling opportunities confidently.
- Knowledge of marketing strategies, lead generation techniques including cold calling, and inside sales processes.
- Analytical skills for market analysis, sales forecasting, and performance evaluation within a competitive landscape. Join us as a Sales Coordinator where your enthusiasm fuels growth! Be part of a team that values innovation, collaboration, and your professional development. Your energetic approach will help us reach new heights while you build a rewarding career in sales management!
Pay: From $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person