Overview:
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Serve as the first point of contact for customers via phone
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Provide exceptional customer service and support
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Schedule service appointments and coordinate technician dispatch
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Ensure technicians are routed efficiently and arrive on time
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Maintain accurate records of customer interactions and service details
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Support the sales team with administrative coordination and follow-ups
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Contribute to sales growth through upselling, lead management, and customer engagement
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Minimum 2 years of experience in sales coordination and dispatching (required)
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Strong verbal and written communication skills
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Proficiency with phone systems and scheduling software
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Excellent organizational and multitasking abilities
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Ability to thrive in a fast-paced, team-oriented environment
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A proactive, customer-first mindset
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Competitive hourly pay + commission potential
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Up to $15,000 in annual commissions
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Medical, dental, vision, and prescription coverage
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Disability & term life insurance
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Matching 401(k)
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Paid holidays and PTO
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Ongoing training, development, and career growth opportunities
Posted Min Pay Rate: USD $23.00/Hr. Posted Max Pay Rate: USD $26.00/Hr.