Sales and Logistics Coordinator

Job Title: Sales & Logistics Coordinator – Lubricants Division

Location: Dubai, Ras-al-Khor Industrial Area 2

Employment Type: Full-time

Department: Apex Lubricants

We are seeking a reliable and proactive Sales & Logistics Coordinator to support our Lubricants Division. This role focuses on managing day-to-day follow-up with existing customers, processing their orders, and coordinating all logistics activities to ensure timely and accurate delivery of lubricants products. The ideal candidate is service-oriented, organized, and experienced in handling order operations from start to finish.

Key Responsibilities

Customer Management & Sales Support

• Maintain daily communication with existing customers to follow up on orders, inquiries, and delivery requirements.

• Prepare and process customer orders, quotations, and sales confirmations.

• Monitor customer buying patterns and follow up on repeat orders to ensure consistent sales cycles.

• Provide timely updates on product availability, lead times, and delivery schedules.

• Ensure customer satisfaction by resolving issues promptly and professionally.

Logistics Coordination

• Coordinate with warehouse and transport teams to arrange loading, dispatch, and delivery of lubricants.

• Prepare logistics documentation including delivery notes, packing lists, and transport requests.

• Track shipments and ensure customers receive accurate and timely delivery updates.

• Liaise with transport providers to schedule deliveries and handle any delays or operational challenges.

Internal Coordination

• Work closely with sales, warehouse, finance, and procurement teams to maintain seamless order flow.

• Communicate any order or delivery issues quickly to the sales team and customers.

• Support reporting activities including daily sales tracking, logistics performance, and customer activity reports.

Required

• 1–3+ years of experience in sales coordination, logistics, supply chain, or customer service.

• Experience in oil & lubricants, automotive products, industrial supplies, or similar industries (preferred).

• Strong communication and customer-relationship skills.

• Excellent organizational skills and attention to detail.

• Proficiency in MS Office, Excel, Email.

Preferred

• Knowledge of transport scheduling, warehouse processes, and delivery operations.

• Understanding of lubricants handling, safety requirements, or product categories (advantage).

Job Type: Full-time

Pay: Up to AED2,500.00 per month

Experience:

• Sales/Logistics: 1 year (Required)

Language:

• English (Required)
• Hindi (Required)

Location:

• Dubai (Required)