Sales and Marketing Assistant

Sales & Marketing Coordinator (CRM Specialist)

Location: The PetNest Hospital, Kazhakootam, Trivandrum

Job Type: Full-time

Salary: ₹15,000 per month + Incentives

About The Petnest Hospital

The Petnest Hospital is a premier veterinary care facility in Kazhakootam dedicated to providing compassionate and advanced medical services for pets. We are looking for a dynamic, pet-loving professional to join our team in a hybrid role that combines sales growth, relationship management, and creative marketing.

The Role

This is a unique, multi-faceted position. You will be the face of our hospital for new clients, the "voice" of our brand online, and the key point of contact for maintaining long-term relationships with our pet parents.

Key Responsibilities

1. Sales & Growth

• Promote hospital services, wellness packages, and premium pet products to visiting clients.
• Identify opportunities to upsell services (e.g., grooming, dental care, or preventive check-ups).
• Follow up on leads and inquiries from social media and walk-ins.

2. Customer Relationship Management (CRM)

• Maintain a detailed database of clients and their pets’ medical history.
• Send personalised reminders for vaccinations, follow-up appointments, and birthdays.
• Gather feedback and reviews to ensure The Petnest maintains a 5-star reputation.

3. Marketing & Social Media

• Manage the hospital’s social media presence (Instagram/Facebook) by posting engaging content, "patient of the day" stories, and educational tips.
• Assist in organizing community outreach programs or local pet events.
• Design basic promotional flyers or digital posters (using tools like Canva).

Required Skills & Qualifications

• Education: Graduation in Marketing, Business Administration, or a related field (preferred).
• Experience: 1–2 years in Sales, Customer Support, or Front Office (Experience in healthcare or the pet industry is a major plus).
• Communication: Fluent in English and Malayalam. You must be able to talk comfortably with pet parents.
• Tech-Savvy: Proficiency in using CRM software, social media platforms, and basic design tools.
• Personality: Must be a "pet person"—comfortable around dogs, cats, and other small animals.

Benefits

• Competitive salary with performance-based incentives.
• Employee discounts on pet healthcare and products.
• A friendly, high-energy work environment.
• Opportunities for career growth in the growing pet-care industry.

How to Apply

If you have a passion for pets and a knack for sales and storytelling, we want to hear from you!

To apply, please submit:

• Your updated Resume.
• A brief note on why you love animals and why you're a great fit for this role.

Contact : +91 8590433937

Job Type: Full-time

Pay: ₹13,000.00 - ₹15,000.00 per month

Benefits:

• Health insurance
• Internet reimbursement
• Paid time off

Application Question(s):

• Do you love pets ?

Education:

• Bachelor's (Preferred)

Experience:

• Marketing: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person