Sales Assistant - Holistic Healing, Crystals and Wellness

We are seeking a passionate and friendly Sales Assistant to join our holistic healing and wellness shop. This role is ideal for someone who has a genuine interest in crystals, natural healing, and holistic wellness, and who enjoys creating a welcoming and uplifting experience for customers.

Key Responsibilities

• Greet and assist customers warmly, both in-store and over the phone/WhatsApp, ensuring every guest feels welcome and cared for.
• Engage in meaningful conversations to understand customers’ needs and suggest products knowledgeably and authentically.
• Provide the highest level of customer service with friendliness, attentiveness, and professionalism.
• Maintain up-to-date knowledge of crystals, their healing properties, and holistic wellness practices.
• Learn about our natural healing products and guide customers in selecting suitable tools for their personal journey.
• Create customized healing bracelets for customers.
• Accurately manage the cash register and process payments.
• Receive, process, and package online orders promptly and correctly.
• Unbox, receive, price, and organize new shipments of merchandise.
• Restock shelves, arrange displays, and ensure the shop is always clean, organized, and visually appealing.
• Assist with social media content creation, including taking photos and videos for promotional use.
• Adhere to company guidelines, policies, and procedures.

Qualifications

• Education: High School Diploma or higher education.
• Experience: Previous sales experience preferred; interest or experience in holistic wellness, crystals, or healing modalities is a plus.
• Good command of English (verbal and written).
• Strong communication and interpersonal skills.
• Friendly, engaging, and professional attitude.
• Punctual, reliable, and attentive to customer needs.
• Ability to multitask, prioritize, and work flexibly in a dynamic environment.
• Basic computer skills (spreadsheets, data entry, PowerPoint).
• Team player who works well with others and contributes positively to the shop environment.

Employee Benefits

• Visa provided after successful probation period
• Health insurance provided
• Incentive/commission program on sales
• Airline ticket provided after 2 years of service
• 30 days of paid vacation per year

Job Types: Full-time, Contract
Contract length: 24 months

Pay: AED2,800.00 - AED3,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Experience:

• sales: 2 years (Required)