Sales Associate

Key Responsibilities

Sales driven in line with ALAÏA commercial strategy and sales ceremony

Client Service Excellence

Bringing to life the ALAÏA customer experience.
Representing with the highest standards and promoting ALAÏA’s name and image inside the Boutique.
Welcoming Client, in the Boutique, over the phone, by e-mail, according to ALAÏA guidance and standards.
Developing the client book and updating the customer database.
Developing Client loyalty through excellent service and Treatment.
Reinforcing clientele relationships with consistent follow up.

Boutique Operations and Visual Merchandising

Taking part actively in team meetings, events, annual inventory counts and all daily operations as required.
Respecting and ensuring the highest standards of the displays in line with the Boutique guidance.
Ensuring a constant Boutique cleanliness and tidiness.
Respecting and applying security rules and mindset.

Brand Ambassador

Maintaining excellent level of product knowledge, understanding products and trends, collections.
Following the ALAÏA Grooming.
Working closely with partners and teams.

YOUR PROFILE