Fresh Basket is seeking enthusiastic and customer-oriented Brand Ambassadors to represent our stores and drive sales. As a brand ambassador, you will be the face of the brand, engaging with customers, promoting products, and ensuring an excellent shopping experience. You will play a vital role in increasing brand awareness, driving sales, and building customer loyalty.
Key Responsibilities:
- Customer Engagement: Actively engage with customers in-store, offering assistance, and sharing product knowledge to enhance the shopping experience.
- Sales Promotion: Promote Fresh Basket’s products, special offers, and seasonal sales to maximize conversions and increase revenue.
- Brand Representation: Ensure that all interactions reflect the values and image of the Fresh Basket brand, maintaining a friendly, approachable, and professional demeanor.
- Product Knowledge: Be fully informed about Fresh Basket's product range, including fresh produce, grocery items, and specialty products, to answer customer queries and offer recommendations.
- Demonstrations & Sampling: Organize and execute in-store product demonstrations and sampling events to showcase new products or promotions.
- Sales Targets: Meet or exceed daily, weekly, and monthly sales targets through proactive selling and customer service.
- Merchandising Support: Assist in maintaining product displays, ensuring shelves are stocked, clean, and appealing to customers.
- Feedback Collection: Gather customer feedback on products, promotions, and the overall shopping experience to share with the management team for continuous improvement.
- Community Engagement: Participate in community outreach and events to promote Fresh Basket and drive foot traffic to the store.
Qualifications:
- Experience: Prior experience in retail sales, or customer service is preferred.
- Communication Skills: Excellent interpersonal and communication skills with the ability to engage and influence customers.
- Sales-Driven: Passionate about sales with a proven track record of achieving or exceeding targets.
- Customer Focus: A strong commitment to providing exceptional customer service and fostering long-term relationships.
- Brand Enthusiasm: Genuine interest in Fresh Basket’s products and mission to promote healthy, sustainable living.
- Flexibility: Ability to work in a fast-paced environment with varying shifts, including weekends and holidays.
- Team Player: Ability to work well within a team, as well as independently when required.
- Location: In Defence Outlet.
Job Type: Full-time
Pay: Rs40,000.00 - Rs45,000.00 per month
Work Location: In person