Sales Associate - Zara

Responsibilities

• Greet customers, offer assistance and serve them in order to ensure their need are answered in a timely manner and in compliance with quality and customer service standards.
• Assist customers in their purchase decision by helping them select relevant and appropriate products, offering proper advice and suggesting gist vouchers when applicable.
• Arrange and replenish on a continuous basis the shop and ensure that the shop floor and shelves are kept clean and tidy at all times.
• Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss.
• Perform physical and electronic inventory of shop products on a regular basis as per Company guidelines in order to ensure accurate stock keeping.
• Arrange and display received merchandise under the direction pf the Merchandiser/ Shop Manager; change tag prices during promotion periods or as needed.
• Take measurements for any needed alteration, assign price according to set price list, fill the alternation book, and notify tailor of the amendments.
• Up-sell and cross-sell products and services in order to reach hourly and daily sales target.
• Inform Department Manager of unavailable and nonperforming products.
• Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations.