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Full Job Description

Customer Sales Specialist

  • Location: Onsite
  • Department: Sales
  • Pay: Commission, 4% of gross sales

Responsibilities: (This list may not include all the duties assigned)

  • Serve as the leader of the sales process to ensure customer satisfaction.
  • Responding to prospect phone inquiries,
  • Providing job estimates (service, remodels, and installations)
  • Verifying required materials for all orders
  • Promoting additional features and accessories, as appropriate
  • Represent the company to potential and existing customers.
  • Form accurate and complete sales proposals
  • Help facilitate post-sale transitions with installation managers and installers.
  • Continually call on assigned accounts by company policy and procedure.
  • Follow-up with existing sales bids and leads
  • Maintain customer information updated in the CRM Program
  • Participate in training on the latest industry technologies
  • Supporting team members and peers to achieve KPIs

Abilities:

  • Proven sales and customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively.
  • College preferred
  • Strong computer skills and proficiency in Excel
  • Construction knowledge and ability to read blueprints

Working Conditions:

  • Must be able to work in a remote environment.
  • Must be able to sit for long periods in front of a computer.
  • Must be able to work various shifts, and some weekends
  • The job environment is fast-paced and results-oriented.
  • Must pass a Drug test, Background check.

Benefits:

  • PTO/Sick Leave
  • Health Insurance
  • Growth opportunity
  • Simple IRA

PLEASE NOTE: Riverside Garage Doors reserves the right to change, modify or add to the duties and essential functions at any time.

Job Type: Full-time

Pay: $55,000.00 - $100,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off

Work Location: In person

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