Key Responsibilities:Sales & Client Support:
- Act as a key point of contact for client inquiries, quotations, and order follow-ups.
- Prepare and issue sales quotations, proposals, and presentations based on client briefs.
- Coordinate with internal teams (design, production, installation) to ensure client requirements are clearly communicated and understood.
- Schedule meetings, calls, and site visits for the sales team and maintain updated calendars.
Project Coordination & Tracking:
- Track ongoing sales projects and ensure timelines, approvals, and deliverables are met at each stage.
- Maintain and update CRM or project tracking systems with client details, status updates, and communication history.
- Follow up on pending quotations and assist the sales team in closing deals.
- Coordinate sample submissions, mock-ups, or test prints when required by the client.
Documentation & Reporting:
- Prepare accurate sales documentation including purchase orders, job sheets, invoices, and delivery notes.
- Generate sales reports, pipeline summaries, and project updates for weekly meetings.
- Maintain organized digital and physical records of client files, contracts, and communications.
Cross-Functional Collaboration:
- Work closely with the design team to align on creative requirements and technical feasibility of signage and display projects.
- Liaise with the production and logistics teams to ensure timely execution and dispatch of orders.
- Support marketing initiatives by providing client feedback and sales insights for upcoming campaigns or new services.
Required Qualifications:
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- 2+ years of experience in a sales support, client servicing, or coordination role, ideally within the signage, print, retail, or creative services industry.
- Excellent written and verbal communication skills.
- Strong multitasking, time management, and problem-solving abilities.
- Client-focused mindset with a high level of professionalism and attention to detail.
Job Type: Full-time
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