Sales Coordinator

Job Title: Sales Coordinator

Duties and Responsibilities:

1. Should be an integral part of all official meetings along with the sales team members for introduction and negotiation, as & when required

2. Should be fully aware of all retail opportunities pertaining to the entire team

3. Ensure inter dept feedback is provided on a weekly basis

4. Awareness on the status of various jobs & ensure all o/s payments are in control

5. Ensure that all retail opportunities are recorded in sales forces with appropriate comments / remarks

6. Ensure that the entire team is communicating all relevant matters pertaining to opportunities / events only vide on sales force / CRM

7. Acknowledge / respond to queries from the client(s) within stipulated timelines

8. Ensuring nil complaint from clients by enabling timely & appropriate actions

9. Processing all sales orders with technical accuracy & as per the agreed timelines/deadlines

10. Supporting the Salesperson by managing schedules, filing important documents, and communicating relevant information

11. Communicating with the client on progressive invoicing of the job based on the agreed upon payment terms along with the Salesperson and Finance team’s support.

12. Responding to complaints/maintenance request from clients and provide after sales support as needed.

13. Keeping the clients posted on unforeseen delays or technical problems

14. Monitor the work in progress, identify shortcomings and propose improvements

15. Managing deadlines and progress across the team to ensure the project is delivered on time and on budget - assigning the tasks according to the workflow on the Sales Force / CRM Software in this regard

16. Organizing third-party providers and vendors to deliver elements that cannot be produced in-house

17. Collecting and analyzing feedback from customers and other project users to gauge satisfaction and success

Job Type: Full-time

Benefits:

• Paid sick time
• Paid time off

Work Location: In person