Sales Coordinator(Female)

ROLE OVERVIEW

The Sales Coordinator will manage and support all sales operations targeting the schools from our Karachi head office. This role requires strong coordination skills to liaise with field sales representatives, distributors, schools, and colleges while ensuring order fulfilment, reporting, and customer relationship management are executed seamlessly.

KEY RESPONSIBILITIES

• Coordinate and monitor sales activities from Head Office, Karachi.
• Liaise with distributors, school procurement departments, and bookshop networks .
• Process and track orders, invoices, and dispatch schedules for clients.
• Prepare daily, weekly, and monthly sales reports for senior management.
• Maintain and update the customer database including contact information and order history.
• Follow up on outstanding payments and assist in debt recovery.
• Support the regional sales team by coordinating sample dispatch, promotional material distribution, and book fair participation.
• Identify new institutional sales opportunities through research and market data.
• Handle customer queries and complaints and orders promptly.
• Collaborate with the Warehouse team to ensure timely dispatch of orders.

REQUIREMENTS

• Bachelor's degree in Business Administration, Commerce, or a related field.
• Minimum 2–3 years of experience in sales coordination, customer service, or order management.
• Experience in the publishing, education, Pharmaceutical or FMCG sector is preferred.
• Female Candidate
• Strong knowledge of Punjab's education market (schools, colleges, coaching centres) is an advantage.
• Proficiency in MS Excel, MS Word, and CRM/ERP tools.

KEY SKILLS

• Excellent verbal and written communication skills in Urdu and English.
• Strong organizational and multitasking abilities.
• Detail-oriented with accuracy in order processing and data management.
• Ability to work independently and meet deadlines under pressure.
• Interpersonal skills to manage distributor and institutional relationships remotely.

Work Location: In person