Sales Development Representative

Role Overview:

The Sales Development Representative will play a pivotal role in identifying, qualifying, and nurturing affiliate leads. The ideal candidate will be responsible for developing relationships with key affiliate partners, aligning with the Jet Luxe strategy, and contributing to business growth through effective sales techniques and consultative selling.

Key Responsibilities:

• Proactively contact and develop assigned leads using methods such as tele-prospecting, cold calling, referrals, and networking at industry events tailored to target affiliate personas.
• Follow a structured, consultative sales process to identify private aviation opportunities and position Jet Luxe as the preferred solution for affiliate clients/customers.
• Manage marketing-qualified leads (MQLs) through qualification or dismissal, ensuring accurate tracking and data entry in the CRM.
• Continuously enrich affiliate data within the Affiliate Profile to support marketing efforts and enhance sales processes.
• Prepare affiliate contracts and follow up to secure signatures.
• Build relationships with operators and other industry counterparts.
• Consistently meet and exceed individual affiliate acquisition targets aligned with business objectives.
• Develop expertise in Jet Luxe products, services, and value propositions while collaborating effectively with the marketing team.
• Utilize available business tools to support the company s vision of becoming more data-driven.
• Monitor competitor activities and share insights internally to maintain a competitive edge.
• Develop and articulate an informed opinion on the private aviation industry to engage prospective customers.
• Adapt to new business development processes and participate actively in sales skills training.

KPIs for Progression to Account Manager (AM):

To qualify for promotion, SDRs are expected to meet the following KPIs consistently over six months. Promotions depend on business opportunities and managerial discretion.

1. Respond to all newly assigned leads within the stipulated SLA for six months.
2. Ensure all sales-qualified leads (SQLs) have future tasks or calls scheduled.
3. Achieve new affiliate acquisition targets above 80% of the assigned goal for six months.
4. Demonstrate alignment with company values and culture.
5. Maintain affiliate satisfaction scores above the minimum threshold set by management for six consecutive months.