Sales Development Representative

We are seeking a motivated, results-oriented Sales Development Represntative to join our growing and dynamic sales team. This role plays a key part in driving revenue by building relationships with prospective and existing clients, understanding their needs, and delivering tailored solutions. The ideal candidate is a strong communicator with a passion for technology sales and a proactive approach to supporting both customers and the Outside Sales Team.

Key Responsibilities:

• Build and maintain strong client relationships through effective communication, followup, and negotiation
• Partner with the sales team to identify new business opportunities and support account growth
• Collaborate crossfunctionally with manufacturers, vendors, purchasing, warehouse, shipping, and service teams to ensure accurate and timely product delivery
• Respond promptly to customer inquiries, providing exceptional service and ensuring a positive customer experience
• Address customer concerns including product inquiries, complaints, backorders, defective materials, and order or delivery issues
• Conduct product demonstrations and presentations to effectively showcase offerings
• Utilize CRM tools to track sales activities, manage pipelines, and analyze performance metrics
• Generate new business through outbound prospecting, including cold calling and followups
• Participate in ongoing training, including sales meetings, factory tours, and industry trade shows

Qualifications & Experience:

• Associate’s degree or equivalent work experience in sales (inside sales or account management preferred)
• Proven experience in customer service and client relationship management
• Proficiency in Microsoft Office, ERP systems, and CRM platforms
• Strong organizational, communication, and problemsolving skills

Additional Requirement:

• Bilingual proficiency (e.g., English/Spanish) is required or strongly preferred, with the ability to communicate effectively with a diverse customer base

Benefits:

• 401(k)
• Health, dental, and vision insurance
• Cell phone reimbursement
• Paid time off

Join our team and be part of a collaborative, fast-paced environment where your contributions directly impact our growth and success.

About GW Murphy Inc

Founded in the early 1970s by Gary Wayne Murphy Sr., a determined Southern entrepreneur, GW Murphy Inc. began as a one-man roofing materials operation. Fueled by hard work, innovation, and an unwavering commitment to quality, that small venture has grown into a respected, multi-state family of businesses proudly serving the Midwest and South. Today, GW Murphy Inc. operates across Indiana, Illinois, Louisiana, Mississippi, and Texas, supplying a comprehensive range of roofing materials for both residential and commercial projects. Our wholesale division supports 2-Step Distribution with an extensive inventory of premium building products, ensuring our customers always have the materials they need to build, repair, and thrive. Grounded in our core values of integrity, accessibility, and service, we remain dedicated to meeting the unique needs of every customer. From our family to yours, we’re proud to carry on a legacy built on faith, innovation, and the relentless pursuit of excellence.