Date: Nov 21, 2025
Location:
Doha, QA
Company: Midis Group
Vendor: Ivanti
Req ID: 2604
Job Title
Sales Engineer
Job Scope
The Sales Engineer is accountable for driving sales opportunities through technical presentations, demonstrations, and solution designs, ensuring seamless implementation and customer satisfaction post-sale. S/He collaborates with internal teams to provide feedback, address customer needs, and identify upselling opportunities to enhance customer adoption and ROI.
Main Duties And Responsibilities
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Drive sales opportunities by leveraging technical accelerators such as presentations, demonstrations, Proof of Concepts (POCs), and potentially engaging in pilot programs with professional services;
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Participate in technical sales cadence calls and communicate with other technical teams such as support and professional services throughout the sales cycle to ensure overall customer satisfaction;
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Assist in the deployment and implementation of solutions post-sale, ensuring smooth customer onboarding and addressing technical challenges;
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Deliver customer training sessions and create user documentation to maximize solution adoption and ROI;
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Act as a trusted advisor by maintaining strong relationships with customers and partners, ensuring long-term renewals, and addressing issues impacting satisfaction;
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Provide technical product enablement and mentoring to channel and internal resources;
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Serve as a subject matter expert in solution designs for the assigned products and services, offering appropriate product recommendations;
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Monitor customer adoption and suggest enhancements to improve outcomes and satisfaction;
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Collaborate with sales and product teams to qualify opportunities, present solution proposals, and contribute feedback on customer needs for product development;
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Engage internal resources (e.g., product management, marketing, support) to close sales opportunities and resolve implementation issues;
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Complete both pre-sales and post-sales documentation accurately to support the entire sales lifecycle;
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Work closely with product teams to provide feedback from implementation experiences to improve product offerings;
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Identify opportunities for upselling or cross-selling, driving additional revenue streams.
Position Requirements
Education
Bachelor’s degree in Computer Engineering, Computer Science or any other related field.
Experience
At least 3 years of relevant experience