The Sales Engineer is responsible for selling to various accounts and customers, working to increase our sales/client ratio and expand our customer base to drive revenue growth. Your contributions will be essential in achieving our sales goals and fostering strong relationships with our clients.
Responsibilities
- Expanding our business footprint in the market and driving revenue growth by reaching targeted client bases at all levels.
- Meeting or exceeding all sales targets and analyzing sales metrics to assess the effectiveness of current strategies.
- Identifying business opportunities across various market segments within the industry.
- Establishing and nurturing strong relationships with key customers to ensure a consistent flow of sales revenue.
- Engaging with existing customers through in-person visits, phone calls, and emails to maintain and develop relationships.
- Proactively reaching out to potential customers through cold calling to arrange meetings and explore new business opportunities.
- Using a consultative approach to understand customer needs and recommend appropriate solutions.
- Conducting thorough market and customer research to stay informed and identify opportunities for growth.
- Providing clients with accurate and timely cost calculations and quotations.
- Ensuring timely collection of receivables and adhering to company policies during price, credit term, and contract negotiations.
- Maintaining an updated customer database and monitoring competitors' activities in the market.
- Reporting weekly sales updates and visit summaries, while providing daily feedback on sales activities.
- Representing our organization at exhibitions and relevant industry events.
- Uphold company values throughout business practices and utilise sound judgment in decision making.
- Any other additional duties as may be required by management based on needs of the business.
Qualifications
- A minimum of 1-3 years working experience in a similar role.
- Proven experience in applicable sales area as well as experience in delivering excellent customer service.
- Relevant diploma in Sales or Marketing
- Certified Sales Professional (CSP) accreditation is advantageous