Sales Engineer

Job Title: Sales Engineer – Mining

Location: Riyadh, Kingdom of Saudi Arabia

Company: SBU of Abunayyan Holding Company

Industry: Heavy Machinery / Mining Sales

Role Purpose

The Sales Engineer – Mining is responsible for developing, managing, and expanding strategic customer relationships within the mining sector. The role focuses on driving sales growth, increasing market share, identifying new business opportunities, and delivering customer-focused commercial solutions aligned with the company’s strategic objectives.

The position plays a critical role in strengthening long-term partnerships with key mining clients while ensuring operational excellence, customer satisfaction, and sustainable business growth.

Key Responsibilities

1. Strategic Account Management & Business Growth

• Develop and manage a portfolio of strategic accounts within the mining sector.
• Drive revenue growth, market penetration, and profitability across assigned customers.
• Identify new business opportunities, upcoming projects, and expansion areas within the mining industry.
• Develop and execute strategic account plans aligned with commercial and organizational objectives.
• Support business development initiatives to secure new customers and long-term contracts.

2. Customer Relationship Management

• Build and maintain strong professional relationships with key stakeholders, including:
• Procurement teams
• Operations Managers
• Site Leadership
• Decision-makers
• Conduct regular customer visits, account reviews, and business meetings to understand operational requirements and future business needs.
• Act as the primary point of contact for strategic mining customers.
• Ensure high levels of customer satisfaction and strengthen long-term partnerships.

3. Commercial & Technical Solution Delivery

• Understand customer operations, technical challenges, and project requirements to deliver effective commercial solutions.
• Coordinate with internal departments including:
• Technical Teams
• Operations
• Supply Chain
• After-Sales & Service Teams
• Ensure timely follow-up on customer inquiries, operational issues, and service requirements.
• Align internal resources to ensure service excellence and customer satisfaction.

4. Contract Management & Commercial Negotiation

• Lead commercial negotiations, pricing discussions, and contract renewals.
• Prepare and manage tenders, bids, quotations, and commercial proposals.
• Ensure achievement of sales targets, profitability objectives, and contractual commitments.
• Monitor contract execution and ensure compliance with agreed commercial terms and conditions.

5. Market Intelligence & Reporting

• Monitor mining industry trends, competitor activities, and market developments.
• Identify potential business opportunities among existing and prospective customers.
• Prepare regular reports on:
• Sales performance reports
• Opportunity pipeline
• Account development
• Revenue forecasts
• Utilize market insights and customer data to support strategic business decisions.

Key Accountabilities

• Achieve assigned sales and profitability targets.
• Expand customer portfolio and strengthen strategic relationships within the mining sector.
• Ensure customer retention and long-term business partnerships.
• Deliver effective commercial and operational solutions aligned with customer expectations.
• Support sustainable business growth and market expansion initiatives.

Qualifications & Experience

• Bachelor’s Degree in Business Administration, Engineering, Mining, or related field.
• Minimum 3–5 years of experience in Key Account Management & Sales
• Business Development within the Mining, Heavy Machinery, Industrial, or Equipment sectors .
• Proven experience managing strategic customer relationships and commercial accounts.
• Experience in the Saudi Arabian or GCC market is preferred.

Technical & Professional Skills

• Strong communication and interpersonal skills
• Commercial negotiation and relationship management
• Business development and strategic selling
• Analytical and problem-solving skills
• Customer-focused mindset
• Ability to work under pressure and manage multiple priorities
• Strong follow-up and coordination skills
• Proficiency in MS Office and CRM systems
• Fluent in English; Arabic language proficiency is preferred

Core Competencies

• Strategic Account Management
• Customer Relationship Management
• Commercial Acumen
• Negotiation Skills