Sales Executive

Job Title: Sales Executive (Inbound)– AV/IT Industry

Location: Dubai
Employment Type: Full-time

About the Role:

We are seeking a proactive and customer-focused Inbound Sales Executive to join our growing team in the AV/IT industry. The ideal candidate will handle incoming sales inquiries, identify customer needs, and offer tailored solutions that align with our product portfolio. This role requires excellent communication skills, product knowledge, and a passion for delivering outstanding client experiences.

Key Responsibilities:

• Manage and respond to all inbound sales inquiries via phone, email, WhatsApp, and other communication channels promptly and professionally.
• Understand customer requirements and recommend suitable AV/IT products or services to meet their needs.
• Identify and qualify potential sales leads through proactive engagement, networking, and referrals.
• Develop and maintain strong, long-term relationships with new and existing clients to foster repeat business and customer loyalty.
• Collaborate with the wider sales team to achieve revenue targets and support overall business growth.
• Maintain accurate records of all sales activities, communications, and transactions within the CRM system.
• Stay up to date with company offerings, AV/IT industry trends, market developments, and competitor activities to position products effectively.
• Manage product catalogs, pricing updates, and relationships with suppliers and channel partners.
• Oversee end-to-end coordination of project or product deliveries to ensure timely execution and customer satisfaction.
• Engage with existing customers to identify opportunities for upselling and cross-selling to drive incremental sales.

Qualifications & Skills:

• Bachelor’s degree in Business, Marketing, IT, or a related field (preferred).
• 2+ years of experience in sales, preferably within the Audio-Visual (AV) or Information Technology (IT) sector.
• Strong communication and interpersonal skills, with a customer-first mindset.
• Excellent organizational and time-management abilities.
• Proficiency in Microsoft Office and CRM systems.
• Ability to understand and explain technical products in simple terms.
• Self-motivated, target-driven, and able to work both independently and collaboratively.

Why Join Us:

• Opportunity to work with leading AV/IT brands and cutting-edge technology solutions.
• Supportive and dynamic work environment focused on growth and innovation.
• Attractive compensation package with performance-based incentives.

Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• AV/IT Sales: 2 years (Required)