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Sales Executive

TIME Ruby Hotel Apartments is currently looking for energetic and passionate candidates for an Sales Executive to join our team. The ideal candidate, preferably with previous experience in a similar role in reputed hospitality organizations and the ability to fulfil the following core responsibilities.

1. Sales Activities & Revenue Generation

  • Generate and maintain customers of defined accounts/areas through sales activities, such as face-to-face sales calls, telephone calls, and entertainment.
  • Solicit and serve transient and group business & meetings.
  • Implement and execute all sales objectives and action plans to reach and exceed targets set.
  • Ensure selling strategies are adhered to during negotiations and maximize upselling opportunities whenever possible.
  • Promote and produce sales leads for other TIME Hotels outside of the coverage area.
  • Arrange site inspections of the hotel.
  • Attend all pre- and post-conference meetings as required.

2. Administration & Communication

  • Maintain a high level of exposure for the hotel through direct sales, telephone, fax, and written communications.
  • Formulate corporate offer letters and yearly contracts and any other required business correspondence.
  • Ensure that the response to any business request is actioned within 24 hours.
  • Provide feedback to the Area Director of Sales & Marketing/Area Director of Sales/Senior Sales Managers/Sales Managers on changing marketing conditions, including trends in the competition.
  • Disseminate sales-related information to other departments as appropriate.
  • Follow up with the Events Management Team after the post-event meeting with Thank You calls and send Thank You Letters.
  • Handle incoming calls and ensure messages are taken and details are forwarded to the person/s concerned.
  • Maintain an up-to-date account and contact database and details in the property management system.

3. Compliance & General Duties

  • Ensure comprehensive and up-to-date knowledge of the properties’ unique selling points, features, amenities, services, and policies.
  • Ensure that Layia Hotels Sales & Marketing Policies and Standard Operational Procedures are adhered to at all times.
  • Adhere to Company and Hotel rules and regulations at all times.
  • Maintain the highest standards of professionalism, ethics, and attitude towards all hotel guests, clients, staff, and employees.
  • Maintain professional business confidentiality.
  • Comply with any reasonable request made by management to the best of your ability.
  • Ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.

Job Type: Full-time

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